1 comment
2.4

Irresponsible seller sent dirty fabric with rusty metal on it. leather-ish bag with folded creases..

"Help" agents not a single help received.

User's recommendation: zero. no. i'm only in lazada for cheap items. but if you're willing to invest in something.. get it from somewhere else..

Product or Service Mentioned: Lazada Philippines Customer Care.

Preferred solution: refund & sack the irresponsible seller & also remove those agents that doesn't help at all..

Lazada Philippines Pros: Cod, Affordable.

Lazada Philippines Cons: Defective product.

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#1929157

Hi, Ma'am/Sir. We understand your disappointments and we appreciate that you reached out to us.

Once you received an item with problem, no worries, because we have a return policy. You may fill out an online return form that you may check on your Lazada app. You may click this link: https://lzd.co/How_To_Return on how to return. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!

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