Lazada Philippines - Items not delivered until now (11.22.16) Committed date is Nov 17-19, 2016
On Nov 18, 2016 @ 8:51am, Lazada sent me text that they will be delivering my orders on that day.I'm so excited patiently waiting for my order and so waiting for a call from Lazada or distributor.
I was disappointed then.IOn Nov 18, 2016 @ 8:16pm, Lazada sent me a text message again that they tried to deliver my orders but they couldnt find my address. They asked further detail of my address. I send on the smart number since I couldnt send it on 2327. I emphasized in my reply that they HAVE MY CELLPHONE NUMBER, if THEY have doubt/inquiry in my address, they are free to call me as what previous LEX do every delivery since 2015.
Until now, i dont have any feedback, no text or call or email.
So disgusting!I hope I can here from you sooner.
More Review Details
|Diversity of Products or Services|
|Privacy and Data Security|
|Discounts and Special Offers|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Advertised vs Delivered|
What I liked
- Online shopping
What I disliked
- Customer support
- Reason of review:
- Poor customer service
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Review category
- Auctions and Internet Stores
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