Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

Always the same message and nothing move.

2nd countered of late delivery in my 3rd order. That's 2 out of 3 for late delivery. This is the worse.

Items were ordered on 01 Mar 2019.

Original delivery date was by latest 11 March 2019.

On 2 March, in the status section, the items has been sent to the LEX logistic and awaiting to be shipped out.

Nothing happens. After several chat with a number of customer service agent, the same old message again. We are Sorry, We will look into it immediately, Don't worry, we are here to Help. Lip Service.

Till date 17March2019, item is awaiting shipping.!!!

See details

02 Mar 2019 - 15:09Your package has departed our overseas logistics facility.

01 Mar 2019 - 13:50Your package has been packed and is being handed over to our logistics partner.

01 Mar 2019 - 12:43Thank you for shopping at Lazada! An email will be sent shortly once your order is successfully placed with selected payment method. Orders with no payment method will be cancelled automatically after 72 hours or when item gets out of stock.

01 Mar 2019 - 12:43Your order has been successfully verified.

Product or Service Mentioned: Lazada Philippines Express Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Full refund.

I didn't like: Stupid customer service.

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