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Ordered Lenovo Laptop advertised on their site on Nov 10, 2014. By Nov 13 they advised the item was not available despite still being advertised on their site.

They informed me by Nov 17 that they had "processed by refund" and it would take 45 days to be received. I pay them immediately and they take 45 days to give my money back. After numerous followups still no refund 2 months later. They are now blaming it on the bank and saying that they never actually had my money.

My account was debited the same day of the transaction back in Nov. This company are fraud artists and their behavior shows a premeditated and intentional effort to defraud. Advertising products that do not exist or that they know they cannot deliver, taking payment for said falsely advertised products, and stonewalling refunds. BUYER BEWARE.

DO NOT PURCHASE ANYTHING FROM LAZADA.COM.PH OR ANY OF THEIR OTHER LAZADA SITES.

Tip for consumers: STAY AWAY. FRAUD ARTISTS.I have documentation to prove my claims.

Reason of review: advertise non existent product and fail to refund when cannot deliver.

Monetary Loss: $200.

Preferred solution: Deliver product or service ordered.

I didn't like: Very poor customer service, Giving false information.

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moodswings
Mandaluyong, Manila, Philippines #948375

Did you get the refund? How many days?

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