Not resolved

I'm an expat based in Makati and I ordered a BVLGARI perfume from Lazade.com.ph. I must commend them on the quick delivery as it only took 1 week.

However, I was in disbelief when I discovered that this product I ordered was in bad shape (torn casing, old and drenched) but even worse - IT WAS A FAKE PERFUME.

It was my first time ordering from there and I would imagine there would be quality check from Lazada...I guess I fell victim to the scams of these online retailers and the negligence of the distribution company! Thankfully I have learnt from this- its hard to trust e-commerce products here in Asia.

Reason of review: fake perfume (no quality check from lazada).

Monetary Loss: $1800.

Preferred solution: Full refund.

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Makati, Manila, Philippines #1253919

yeah! ride on men.


I also receive a fake bvlgari perfume from lazada. I won't buy from them ever again!


I also encountered the same. Torn, soiled and damaged Issey Miyake perfume.

I reported it twice already and they promised to pick it up.

But still a broken promises after 3 weeks of waiting.

Anyone from Lazada Phils.?

If you really care for your customer, here is the ticket nos from your customer service hotline 2166659.

Very bad after sales service Lazada Phils!

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