355 views
New Reviewer
2 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

as they always say

"Hi Joan,

Good day.

We apologize for the inconvenience this may has caused you.

Please be informed that your refund via reversal has already been processed. Kindly note that processing of reversal will take 1 to 3 business days if Paypal balance used for your order. If Paypal is linked to credit/debit card, the processing of reversal normally takes 5 to 15 banking days and up to 45 banking days respectively depending on the bankโ€™s process time. If after the given time frame stated and your refund still does not reflect, please contact your bankโ€™s customer service for further assistance."

I am waiting more than 1 month !! i dont even have a Linked bank account on my Paypal i am using my paypal balance that should be 48 hours will reflect on my account. my order number is 366689**** amount of 1,499

as per pay pal

4/14/18 at 5:03 PM

Dear Joan H Habana,

Thank you for taking your time to email us your concern. I have reviewed your account and I am unable to locate a refund from your seller.

if you Really refund my money on my paypal why you cant send me a transaction details on my refund?? LAZADA scammer???

Reason of review: Poor customer service.

Monetary Loss: $1499.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

+1 iv had a similar issue for 500 php load from my visa about 1 year ago never got my money back never prepay i only do cod but i also avoid lazada like the plague these days only if necessary next time just open a case about the transaction within paypal but now the claim that paypal withdrew their support to them witch is a lie only reason this may happen is because of scamming but that would have to be thousands upon thousands of this occurring i run a online business and lately i've had deliverability issues just fixed that and paypal didnt mind at all even though i have quite a number of refunds in that period they never even contacted me about this

Ranyah Cap

Thanks for letting us know about your concern, MulticoloredKillerWhale. We have already escalated your concern to our Payments team and ask for your refund to be reversed the soonest possible time.

Rest assured that we'll give you a feedback once we have their side on this.For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

Lazada Philippines Reviews

  1. 1969 reviews
  2. 762 reviews
  3. 621 reviews
  4. 256 reviews
  5. 190 reviews
Lazada Philippines reviews