I requested my 2items ordered to deliver on specific date and time LEX guy confidently agreed. But during that day and time i first follow up whats the status so he said on the way to short it out i continously ff.
Up and text until the guy turn off his celphone i totally wasted 8 hours of long waiting because of his guaranty that item is now on the way. What a crap.! I lost my special event that time wgich they cant even replaced. I called LAZADA HOTLINE but as expected LAZADA HOTLINE personnel is sitting duck waiting to lay eggs from LEX.
i encourage all the reader to keep this in mind before ordering to LAZADA. as for the bosses of LAZADA pls.pls.pls.review your partnership with LEX. Business is business. Customer is ALWAYS RIGHT.
WITHOUT CUSTOMER YOU ARE NOTHING. quality and delivery is the key factor in successful business.
Product or Service Mentioned: Lazada Express Delivery Service.
Reason of review: Problem with delivery.