Tiwi, Bicol
2 comments
Not resolved

I'm Allan Corbilla To my fellow filipino's wag kau bibili ng Tv or any appliances sa Lazada kasi nakabili ako ng Toshiba 40" 40L2400 VP Led TV nun Jan. 10, '15 w/ order #304721168, nag black screen sya last Dec. 2015, ni report q s kanila 2 nun Jan 2016 nun lumuwas aq ng manila kasi dito s Batangas trabho q, nun nag home service last Feb 2016 un service center n binigay nil kc nasa bicol un TV nun oorderin n un pyesa pr s replacement ng panel advice ng Toshiba Manila hindi under warranty un nbili qng TV s Lazada kc di sil authorized dealer pero un TV gling s Western Appliances (Merchant), ky nitong April advice sakin ng Toshiba Manila humingi aq ng certification sa Lazada na galing ang TV s Western Appliances at yung model ng TV n nabili q ay 2 yrs ang warranty, nun tumawag aq sv ng Lazada hihingi sil ng cert s Western pero ngaun ng email sakin ang Lazada n lapse na ang 1 year warranty at ang sv pa nila "it was returned beyond their 14 days return policy, e di q nga ni re return un TV ang ina avail q un 2 years na warranty na ang nagsabi ay ang Service Center @ ang Toshiba Manila mismo, naka ilang tawag n aq s Lazada pero walang kwentang mga kausap p iikot ikutin ka lng, ngayon lang nangyari skin to me mga nabili n aq na mga appliances or gadget pero pg nasira basta under warranty ok naman nagagawa ng mga Authorized Service Center free of charge, pero itong nabili q s Lazada sumakit ulo grabe kunsumisyon ang inabot q, ngaun balak q lumapit s DTI pr matulungan aq dapat s Lazada ipasara na ksi nangloloko ng tao!

I didn't like: Warranty.

Review #831264 is a subjective opinion of a user.

PRODUCT OR SERVICE
Toshiba Tv
Reason of Review / Monetary Loss Warranty issue / $18000
Preferred solution Let the company propose a solution

Had an Experience with Lazada Philippines?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
LazadaPH
#1148809
Salamat at pinaalam nyo ito sa amin, Sir Allan. As per checking po sa mga Toshiba TV's na available sa website namin, ang pina-warranty po na ma-aavail ng customer is up to 1 year warranty po. After that certain time, magiging shoulder na po ng customer ang mga repairs na kailangan for the unit. However, sige po, ipapaabot pa rin po namin sa higher management kung meron po talagang 2 year warranty ang Toshiba items for Lazada then inform po namin kayo uli. Salamat po.
Allan2016
to LazadaPH #1148879
Magpadala na lang kayo ng representative nyo sa DTI Lipa Branch para sa Mediation on Monday April 25, 2016 @ 2pm. Dun na lang tayo mag-usap,Dapat nga tumawag kayo sa Toshiba Manila eto contact# (02) 819-1048 local 505 hanapin nyo si Mr. Jonie sya ang nagsabi na 2 years warranty yung Toshiba 40" 40L2400 VP Led Tv na nabili ko, hindi yung pinapaikot-ikot at niloloko nyo lang ako! ayusin nyo trabaho nyo.

You May Also Like

"I ordered a "MANGO BAG" last January 28, 2016 thru Lazada. My item was delivered yesterday morning (February 1). I was really disappointed with the item I bought. I messaged the..." Read more
"I ordered a tinker motor dirt bike, was delivered on Oct. 28,2014 by 2GO but i returned it the next day because it was defective, i requested for a full..." Read more
"I ordered this exact longchamp bag from the runway emporium of lazada and its fake!! From the logo embossed, design, quality. Compared it to the authentic longchamp i got months..." Read more
"I recieved a letter from Lazada today. Actually, a notice where it stated that I have not paid my orders last July 08, 2016. I am a regular customer of..." Read more
"I purchased the service Jan. 26. The phone number they gave me did not work. They gave me a second phone number and still it did not work. Then they..." Read more
"I would simply say "run away". I would have never bought from DR Horton had I looked at the reviews prior to buying. So far all reviews have been dead..." Read more
"I purchased this approximately 6 years ago. The set consists of a sofa, recliner, chair and ottoman. I notified Ashley Furniture customer support 2 years ago that my furniture started..." Read more
"I placed a order of $42 3 chicken pasta and salads to go with them. The pasta in the bowl wouldnt feed my 6 year old its so little! The..." Read more