its just disgusting, i made two orders with different credit-cards, maybe i thought i did some error in payment-data at first time so i triple-check it at the second time and for sure 110% of all data was correct but again without any notice they cancel the complete order AND they never send an email about the cancellation. Its not possible to find this canclled order in the 'my orders´ tab and also the cancelled order tab is empty...what a f*+ked up system.
At least they have to inform customers if they cancel a order and not let them keep waiting for nothing. I can not recommend it because it would be so easy for cc-payments if they use verified by visa or 3Dsecure or Mastercard, a fraudulent use is impossible then!
Reason of review: Order processing issue.
Preferred solution: make the payments work and use verified by visa instead of paranoic verification-tool.
I didn't like: Cancellation system.