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Hello, I've tried calling your customer support number for more than an hour to no avail. Hoping this would reach you as it is urgent to inform you that I am no longer able to pay for ONE of the products listed on my order namely:

Razer Blackwidow Chroma Gaming Keyboard

Reason is that I've already purchased an alternative.

If it is possible to retain my order for the RAZER MAMBA TOURNAMENT EDITION GAMING MOUSE, then please do so. Otherwise, I will just simply put another order of just that item alone.

Details of Order:

Billing information

Paul Tristan Egido, 9151429620

Room 401, Bldg. # 939, iTower 1, P. Noval St., Sampaloc, Manila

Metro Manila~Manila-Sampaloc-Barangay 468

Method of payment:

Cash on Delivery

Your guidelines for cancelling orders are lacking, and in my experience, there is said to be a "cancel button" in "My orders" upon logging in. There wasn't. Hopefully this reaches you soon before the delivery of said products.

Reason of review: Not as described.

Preferred solution: Cancellation of Order.

Company wrote 0 private or public responses to the review from Dec 24, 2015.
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LazadaPH
#1088375

Thanks for letting us know about this. No worries, we have already cancelled your order on our system.

Let us know what else we can do to hep you. Good day!

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