Hello, I've tried calling your customer support number for more than an hour to no avail. Hoping this would reach you as it is urgent to inform you that I am no longer able to pay for ONE of the products listed on my order namely:
Razer Blackwidow Chroma Gaming Keyboard
Reason is that I've already purchased an alternative.
If it is possible to retain my order for the RAZER MAMBA TOURNAMENT EDITION GAMING MOUSE, then please do so. Otherwise, I will just simply put another order of just that item alone.
Details of Order:
Paul Tristan Egido, 9151429620
Room 401, Bldg. # 939, iTower 1, P. Noval St., Sampaloc, Manila
Metro Manila~Manila-Sampaloc-Barangay 468
Method of payment:
Cash on Delivery
Your guidelines for cancelling orders are lacking, and in my experience, there is said to be a "cancel button" in "My orders" upon logging in. There wasn't. Hopefully this reaches you soon before the delivery of said products.
This reviewer shared experience about not as described and wants this business to "cancellation of order". mobious33 is overall dissatisfied with Lazada Philippines. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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