Product: Lazada Philippines Courier Delivery Service Clear all filters (0 of 37 reviews match)
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Hi. please do give an instruction to LEX PH's messenger to call the buyer if they are going to deliver the package for us to guide them where our house or the delivery address is located in case they were not able to find it instead of declaring that the package was...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. We are currently working to widen these delivery options that we have to further...

1.0
Product
Lazada Philippines Courier Delivery Service
#1453452
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Lazada Philippines - XIMEX delivery made me wait for almost a month just to cancel my order!!
Lazada Philippines - XIMEX delivery made me wait for almost a month just to cancel my order!!
Lazada Philippines - XIMEX delivery made me wait for almost a month just to cancel my order!!
tl;dr placed an order on dec. 16 waited for it just to be cancelled last jan. 9, placed a new order on a different seller, XIMEX was the courier to pick it up again...sad lyfe. last dec. 16 2018 I placed an order for a treadmill with Order#215800278910075, the package...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. Thank you for bringing this matter to our attention and we are currently working...

2.2
Product
Lazada Philippines Courier Delivery Service
#1453273
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Lazada Order #216442014145736 Placed on 24 Dec 2018 04:59:07 My location: Province of BOHOL, Western Visayas, Philippines. There are two packages, the delivery of which has been ongoing for a week. I have had several dictatorial emails from Ninja Van about delivery of...
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2.7
Product
Lazada Philippines Courier Delivery Service
I didn't like
  • Delivery service
#1447758
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Lazada Philippines - It says Delivery failed, but what delivery! I've been at home for the day
I think there is a problem with your local couriers(LEX Phil), I'm From Cagayan De Oro and I've been waiting for my package to arrive for some time, so imagine my shock to suddenly receive a delivery failed, when I was in the house for the whole day. Not to mention...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

Product
Lazada Philippines Courier Delivery Service
#1443593
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I was surprised to find out that out of nowhere my package was suddenly sent back to sender,vdue to failed delivery. Heck what LEX even talking about. They have not even come to my place. And i have been here all day, not to mention they could have called me for...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

3.8
Product
Lazada Philippines Courier Delivery Service
#1443583
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Lazada Philippines - The package never arrived but you claimed it was delivered. WHERE IS IT?
I live in a condominium so naturally we have a reception desk. This isn't the first time i have delivered through lazada. But this was first time i have experienced this. I received and email that the package have been delivered. I went downstairs to check. Nothing has...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

3.3
Product
Lazada Philippines Courier Delivery Service
I liked
  • Price
I didn't like
  • Inconsistent delivery
  • Lex delivery service
#1443537
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Hi, Ladaza, I've ordered a lot of things from your store. So far, all of our transactions are okay and smooth, until LEX Ph became your logistics partner. Not only that you charge amount for their delivery service but this Lex PH is poor at handling your customers. To...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

Anonymous
saul gonzales

yes. remove LEX. they are of no help. they cannot deliver without calling you. they've been in the business for long, and yet they do not know the delivery addresses unless th...

Product
Lazada Philippines Courier Delivery Service
#1442629
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Lazada Philippines - WASTE OF TIME!!
Lazada Philippines - WASTE OF TIME!!
Lazada Philippines - WASTE OF TIME!!
Lazada Philippines - WASTE OF TIME!!
THIS IS SO DISAPPOINTING! IT'S MY THIRD TIME HAVING A PARCEL THAT WAS MARKED AS DELIVERY FAILED! IT WAS STATED THAT THEY DID ALL DELIVERY ATTEMPTS BUT FAILED. I DIDN'T EVEN GET ANY CALL/TEXT/EMAIL FROM THE COURIER! Such a waste of time. Will prolly uninstall the app...
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MaeVelynSildora
MaeVelynSildora

Order #: 215663460718288 and Order #: 215844799718288 Tho I'm not expecting anymore parcel. Sana ayusin nyo yang courier nyo. Nakakabwesit na. I tried to the first incident bu...

LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

1.0
Product
Lazada Philippines Courier Delivery Service
#1442036
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Lazada Philippines - 23 days of waiting for my Lazada order/Entrego courier

Ordered dec. 11, now (jan 4) still waiting for my item. Already paid for it as well. Been contacting lazada's customer support as often as i could, but says the same thing and not been useful. They say the courier will contact me, but no update from them whatsoever. Unacceptable service.
1.5
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Lazada Philippines Courier Delivery Service
#1440326
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Lazada Philippines - Dissapointed

SO0016503949, this is another tracking number of my order. For almost 3months it happened 3x already that your delivery was not providing signature print for proof of delivery, and then when we always check for review it shows different signature that was not ours, this is mannipulating
2.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Lazada Philippines Courier Delivery Service
#1439543
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