Product: Lazada Philippines Customer Care Clear all filters (0 of 229 reviews match)
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Lazada Philippines - Case closed???
Hi, may I know what happened to my refund with the order #207148756631941? Sabi kasi ng customer care nung October 11, may positive feedback na from AliPay at makukuha ko siya within 15 working days at i-uupdate nila ako. Nagfollow up ako kanina thru email to know if...
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Anonymous
Anonymous

Wow! That's a big amount. Refund process of Lazada is horrible. Just an advise para di kayo mamurublema sakaling oorder pa kayo sa Lazada, mag COD nalang kayo para in case na ...

LazadaPH
LazadaPH

Hi kuysniks. Thank you for accepting my call today. As discussed over the phone, we will be making a follow up on the status of the refund regarding this order number. For mor...

1.0
Product
Lazada Philippines Customer Care
I didn't like
  • Refund is not given
#1390880
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I've unfortunately had to interact with customer service on numerous occasions and not once was the problem rectified. They have no authority to do anything other than divert and frustrate the customer. You'll be guaranteed to hear, rest assured, follow up, escalate, I...
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1.2
Product
Lazada Philippines Customer Care
#1390042
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i placed an order, they called me monday oct 22, i asked if they can move delivery on tuesday, a lady called me and commited tuesday, 10/23. i waited til the 25th, and i received an email saying that my order is canceled because i did not respond to them? my address is...
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LazadaPH
LazadaPH

Hi AcrobaticGecko. We regret to hear what happened. For us to better assist you, may we know the order number of your item for us to check it? Rest assured that we'll resolve ...

Anonymous
Nga

here is where u can voice up against lazada. FTEB - Mediation ftebmediation@dti.gov.ph This authority has invited me to attend a hearing against lazada.

1.8
Product
Lazada Philippines Customer Care
#1388376
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Hi, i need help :( Basically ordered something and it says it has been delivered but i did not receive anything. The thing is, I was looking at the details and i saw the phone number was wrong by one digit :(. Quickly contacted the seller but there was no response. I...
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LazadaPH
LazadaPH

Hi PrudentJackdaw857, we understand your disappointments and we appreciate that you reached out to us. We were trying to call you today, however the line was unattended. For u...

Product
Lazada Philippines Customer Care
#1387755
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385317717 is order number. I sent all attachments for proof and you ignored it again. Why can't u reply? Or u think to cover ur bad name by faking it here for people to think that u r responsible about the mess u created? I sent u e-mail from dothithuynga76@gmail.com...
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Anonymous
NGA

help any of your friends to claim their loss here is where u can voice up against lazada. FTEB - Mediation ftebmediation@dti.gov.ph This authority has invited me to attend a h...

Product
Lazada Philippines Customer Care
#1386583
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My order was canceled after weeks of no update. The seller does not seem to care about the order. So I contacted the chat support to let them know. Then all of a sudden the order got canceled and the price of the item got a lot higher. I have notified the Customer...
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LazadaPH
LazadaPH

Hi Ma'am/Sir, we regret to hear what happened. For us to better assist you, may we know the order number of your item for us to check it? Rest assured that we'll resolve your ...

1.8
Product
Lazada Philippines Customer Care
I liked
  • Convenience of online shopping
I didn't like
  • Delayed refunds
  • Bad support
  • No warranty
#1386578
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Lazada pusang gala yan ginawa ko ung step na pnagawa nyo success ang lumabas asan ang ung katibayan pd ko na makuha ung refund lbc remittance number d nyo man lang maibigay tapos withdrawal request na pd ipakita sa banko at lbc wala kayong ibinigay ano to lokohan...
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LazadaPH
LazadaPH

Hi NocturnalOyster, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number tha...

Product
Lazada Philippines Customer Care
#1376884
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Lazada ginawa ko na ung step pero bat ganun wala kaung binigay na remittance number pano ko yan kukunin 1430 un ano to lokohan madali ako nagbayas nung kukunin ko ung pera kc mali ung item hirap ng procesa nyo
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LazadaPH
LazadaPH

Hi NocturnalOyster, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number tha...

Product
Lazada Philippines Customer Care
#1376858
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WHOM IT MAY CONCERN: I would like to make a complain regarding the fraud transaction that was being transacted with Lazada with the unknown person that happened last February 7, 2018 amounting to P16,019.00 using my metrobank card. On this day alone I have called your...
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CreamyWhiteRhinoceros
CreamyWhiteRhinoceros

You can't trust LAZADA ANYMORE. I had paid for huwawei nova 3i but they sent me a piece of garbage, a broken tile stone. No refund yet. they cancell my return in lazada apps (...

LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is a...

Product
Lazada Philippines Customer Care
#1376117
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Lazada Philippines - Return and refund
I return my order on July 15 so untill now i did not receive any message from lazada this is my order number #2035490181951 RN#200416275591951peskoe electric kettle 2L please almost 3months i did not receive any message
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Product
Lazada Philippines Customer Care
I liked
  • Cod orders
I didn't like
  • Refund is not given
#1388387
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