Product: Lazada Philippines Customer Care Clear all filters (0 of 161 reviews match)
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I sold my item weeks ago, and Lazada REFUSES to give me my money for that item. I was deprived of the 2,500 that was rightfully mine all because I could not chat the seller support, which wasn't even my fault since it was not working. It did not work in my profile for...
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Lazada Philippines Customer Care
#1281945
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Bakit hanggang ngayun wala pa replacement or refund ng order ko? 202218537894134? tagal nyo na natanggap at pinagkatiwala namin sa inyo. Tapos ano? sa sobrang tagal na sa inyo at sa kapabayaan saka nyo sa amin isisisi? mahiya naman kayo. kapag hindi nyo inactionan agad...
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1.4
Product
Lazada Philippines Customer Care
I didn't like
  • Not dependable i lost my money
#1278816
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I believed Lazada Philippines is from foreign investor who scam filipinos like this. They earning revenues by doing those things. You cannot blame customers saying that LAZADA is totally scam because of their experiences. The customer service is useless they are using...
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1.0
Product
Lazada Philippines Customer Care
I didn't like
  • Refunds sucks
  • Return and refund
#1274075
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Hi LAZADA Ph, Order number: 201043102482271 We have been a victim. We ordered an iPhone 6 (64gb) gold on your birthday sale (April 25,2018) I received a phone call from 09458053775 and an email from Lazada PH Order that we need to pay the full amount which is P10,500...
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Anonymous
No to Scam

That cp number is the same with the number who called us on may 9, telling us to pay via Palawan express or MLuillier before they will deliver the 49-inch smart tv we ordered....

Anonymous
Sommer

LAZADA IS A SCAM!!!SO MANY VICTIMS ...HOW DO THEY STAY IN THEIR BUSINESS STEALING CUSTOMERS MONEY!!!!DO NOT DEAL WITH LAZADA

1.0
Product
Lazada Philippines Customer Care
#1250473
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Order #4378064436062 or 3415199242 Nagreturn ako ng item dahil yung binili ko na phone isang box na kape ang dineliver.April 1 pa nasa warehouse yung item pero wala pa rin update hanggang ngayun. Ilang beses ba din ako ngfollow up lagi ang sinasabi iescalate daw sa...
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1.0
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Lazada Philippines Customer Care
#1248507
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I returned 3 boxes of dolce gusto on Feb 22, 2018 since it was going to expire within a week. UNTIL NOW, THEY NEVER GAVE ME A REFUND. The website claims it takes 3-5 days to evaluate the refund but its ALMOST 3 MONTHS. Already did the live chat more than 5 times, I get...
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Anonymous
Lazada freaks

Hi I would like to bring our issues to the open regarding Lazada.REFUNDS REALLY SUCK!I only get reply from God knows who these bogus agents are , with automated replies???

1.0
Product
Lazada Philippines Customer Care
#1248470
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After numerous attempts to get my refund for more than 3 months and being given empty promises, I finally decided to either escalate thru legal means or try to visit their main office in BGC, Taguig. I did the latter option and brought with me all pertinent documents....
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Lazada Philippines Customer Care
#1247561
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as they always say "Hi Joan, Good day. We apologize for the inconvenience this may has caused you. Please be informed that your refund via reversal has already been processed. Kindly note that processing of reversal will take 1 to 3 business days if Paypal balance used...
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LazadaPH
LazadaPH

Thanks for letting us know about your concern, MulticoloredKillerWhale. We have already escalated your concern to our Payments team and ask for your refund to be reversed the ...

1.0
Product
Lazada Philippines Customer Care
#1246916
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I was making a purchase of P700 and have made a payment through paypal. I got an error after processing, said the payment did not go through. Right after I received an email confirming that my payment succesfully went through. I checked my orders and my transaction was...
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LazadaPH
LazadaPH

Hi ExclusiveBengalTiger, we understand your disappointments and we appreciate that you reached out to us.For us to settle this matter the soonest, may we know the order number...

1.1
Product
Lazada Philippines Customer Care
I didn't like
  • Theft
#1246278
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Lazada Philippines - Neglected refund
Lazada Philippines - Neglected refund
Lazada Philippines - Neglected refund
Tricks ba ito?? Two transactions na ang kailangan irefund sa akin. Kung unang irerefund sabi sa notice nyo, run out of stock kayo. It's almost 3months, wala pa rin. Ano ba talaga?? Yung pangalawa, walang courier sa tumawag sa kin. Panay follow up ko about sa status...
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Lazada Philippines Customer Care
#1246042
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