Product: Lazada Philippines Customer Care Clear all filters (0 of 282 reviews match)
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Lazada Philippines - Waiting for refund

Lazada worse customer service that ever experience
1.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Lazada Philippines Customer Care
#1455382
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Its been a week since I've withdraw my money via LBC remittance.. I would like to ask.. WHEN WILL I GET MY REMITTANCE NUMBER? ive already file my follow up not only once but TRICE.. Pls.. Im badly need the cash.. Badly needed.. Pls.. Take an immediate response /action...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For more questions and updates, you may rea...

1.0
Product
Lazada Philippines Customer Care
#1454731
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A brand new item arrived to me within a day... defective. It is taking them an exorbitant amount of time to replace the item, and customer service is non-existent
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

1.0
Product
Lazada Philippines Customer Care
I didn't like
  • Post-sales service
#1454178
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Lazada Philippines - FAILURE OF RETURN PROCESS AT 711
Lazada Philippines - FAILURE OF RETURN PROCESS AT 711
Lazada Philippines - FAILURE OF RETURN PROCESS AT 711
Lazada Philippines - FAILURE OF RETURN PROCESS AT 711
Lazada Philippines - FAILURE OF RETURN PROCESS AT 711
I want to return the following items under Order #218317270264826 : 1. GRACE KOREAN FASHION Women Tube Bralette Crop Tank Top P89.00 Quantity: 1 Seller: Grace Korean Fashion 2. GRACE KOREAN FASHION Plain Criss-cross Bralette P119.00 Quantity: 1 Seller: Grace Korean...
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LazadaPH
LazadaPH

Hi Ma'am/Sir, we are trying to call you on your registered mobile number, however, your line just keeps ringing. We have sent you an e-mail through your registered e-mail in y...

3.1
Product
Lazada Philippines Customer Care
I liked
  • Delivery service
  • Delivery time acceptable
I didn't like
  • General poor quality of product from china
#1454096
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can i follow up may item sir/mam?
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LazadaPH
LazadaPH

Hi Sir/Ma'am, may we ask for your order number? For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. You may also reach us via ou...

Product
Lazada Philippines Customer Care
#1453961
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Hello lazada can you resend the Email of LBC Remittance number because the email you send is my old email account and i forget that email can you please resend the email in my new one to get the email ang to get the LBC Remittance number Thank you Hello lazada pwede ba...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? More...

Product
Lazada Philippines Customer Care
#1453424
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Paano po pag naforgot na yung email, saan pa po pwede isend yung reference number para sa lbc remittance, pwede po ibang email o via sms? Thanks po.
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For more questions and updates, you may rea...

Product
Lazada Philippines Customer Care
#1452689
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Resolved
Order #216662981400674 one item was missing from the order i immediately informed them via live chat ; they promised to get solution in 48hrs bt 1 whole week passed no response i made over 30 live chats; but nothing... i received a call from lazada hotline they told me...
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LazadaPH
LazadaPH

Hi Ma'am/Sir, we are trying to call you on your registered mobile number, however, your line just keeps ringing. We have sent you an e-mail through your registered e-mail in y...

1.2
Product
Lazada Philippines Customer Care
#1450335
Reply to reviews
WRONG PRODUCT DELIVERED and POOR REFUND PROCESS
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LazadaPH
LazadaPH

Hi Ma'am/Sir, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is a...

1.0
Product
Lazada Philippines Customer Care
#1450323
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I ordered from lazada as usual and trusted the delivery date as stated in the order. Few days passed and there were still no development on the order and it shows that it is still with the seller. I asked lazada if I can cancel since I needed it urgently, but they said...
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LazadaPH
LazadaPH

Hi ScholarlyAyeAye, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number tha...

1.0
Product
Lazada Philippines Customer Care
#1446704
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