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Customer service people are butthurt. They don't know how to coordinate with each other.

No proper communication.

No "customer is always right" attitude. They keep on blaming me instead of the *** application that got my credit card bummed with almost 99k pesos floating.

Product or Service Mentioned: Lazada Philippines Customer Care.

Reason of review: Poor customer service.

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LazadaPH
#1234191

Hi. We're sorry to hear about this.

May we ask for the order number for this concern so that we can check it also? Was it an invalid transaction or a returned item issue?

For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays @ 9am - 6pm using the same link. Good day!

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