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Called the Customer Care Hotline. Turns out, they don't care that much. I was hung up by the same agent named "Louisa".

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of lazada philippines customer care. Lazada Philippines needs to read this review and look into the issue (if any) according to poster's claims.

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LazadaPH
#1243191

We're sorry to hear about what happened. May we ask for the order number for this concern so that we can help you?

For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays @ 9am - 6pm using the same link. Good day!

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