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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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1 comment

Scam company that cancelled my order because the price of the item went up. Contacted all channels of customer service who all gave me the runaround, rude agents, totally the worst CS in the Philippines.

Still no answer or explanation why my order was cancelled and have not been refunded yet amounting to 4300php.

Have reported to DTI already. This company sucks!

Product or Service Mentioned: Lazada Philippines Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Hi. Good day!

We're sorry to hear about what happened with your previous order. May we ask for your order number so that we can help you and give you an update regarding your refund?

For additional concerns and follow ups, you may visit our Help Center using this link: Good day!

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