Product: Lazada Philippines Delivery Service Clear all filters (54 of 54 reviews match)
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Order 336363517 out of 14 items get 3 delivered reason driver could not find address one did with three items result all other items paid for sent back to retailers leaving my son very disappointed and me so angry order 328656245 items ordered for to replace other...
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1.0
Product
Lazada Philippines Delivery Service
#1091963
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I have been ordering items in Lazada PH for quite some time now.My recent order (an air conditioning unit) is supposed to be shipped to Cebu by May 5,2017 (tomorrow). I have been, on a *** daily basis checking LBC tracking service to check update but the status has not...
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Anonymous
Anonymous

Thanks. This the reason that I WOULD NEVER EVER ORDER LAZADA PH. SO LOUSY.Lolita

1.1
Product
Lazada Philippines Delivery Service
I didn't like
  • Delivery delay
#1042771
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I have made big purchases for so long that it is a very inconvenient and irritating thing to find out that Lazada Philippines suddenly doesn't have deliveries made to BENGUET. This even irks me more since there isn't any other option for possible deliveries besides...
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LazadaPH
LazadaPH

Thank you for patronizing Lazada. One of the possible reasons here is that your location may be part of the declared "Out of Serviceable Area" of our courier partner. We alrea...

3.1
Lazada Philippines La Trinidad, Cordillera Administrative Region
Product
Lazada Philippines Delivery Service
#824390
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Lazada Philippines Delivery Service Review

#1021426
3.0
Details
I ordered an item and I'm expecting it to receive within 5 days but the date of delivery posted was 12 days from the date I've placed my order. Cash on delivery. Is there any choices to deliver the item earlier? My Order no. is 322824788. Thank you so much. Hope you notice my concern
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Delivery Service
Price Affordability

Lazada Philippines Delivery Service Review

#756937
1.0
Details
I ordered online with s promised delivery date of December 20-21. It's now December 23 but still haven't received the item. I called customer service. I was on the phone for more than 1 hour but no one is picking up the phone. Eventually the line got disconnected. Very poor customer service
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Turnaround Time

Lazada Philippines Delivery Service Review

#745597
1.0
Details
I bought a mobile powerbank because they have a promo of buy one take one , this is the first time i tried their service and im really disappointed because of two reason, 1st is due to over due delivery ive waited for 12 days before they delivered the product, 2nd they gave me a deffective product, this only shows how incompetent they are. I hope they will get this message.
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Customer service
Delivery Service
Product or Service Quality
I don't have enough money so please cancel ORDER 355299832 and when i check this site i had a doubt on your service. In my order it stated that my delivery will deliver on April 1 or 2 but today I received the text that it will be deliver TODAY. Like what the H...
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LazadaPH
LazadaPH

Hi Marry Rose,Upon checking, I see that your order was already canceled. In future, if you have any queries or concerns, don't hesitate to contact Lazada PH customer service h...

LazadaPH
LazadaPH

Hi, Marry. Please be reminded that we only have 6 hours to cancel our orders after is has been placed. As for your orders, all items have been shipped and on its way. For this...

Product
Lazada Philippines Delivery Service
#819612
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Lazada Philippines - Status/courier inquiry
Lazada Philippines - Status/courier inquiry
I ordered items with order# 334264812 placed on March 5, 2016 paid via hellopay. I have two shipments indicated in the order detail, first is sold and fullfiled by fashion world and delivery date will be on March 10, 2016. The second shipment is sold and fullfilled by...
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LazadaPH
LazadaPH

Hi. As per checking, 5 items are now being handled by LBC with TN 891003137744 and is now at Davao delivery hub. These will be delivered to you within the next business days. ...

Product
Lazada Philippines Delivery Service
I liked
  • Wide array of products
I didn't like
  • Slow when solving complaints
#808122
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FEB 3 - Bought this item http://www.lazada.com.ph/xplore-vacuum-compressed-bag-set-of-4-with-1-piece-hand-pump-43631.html XPLORE Vacuum Compressed Bag, Set of 4 with 1 piece Hand Pump Sold & Fulfilled by Lazada Order no. 331719252 You know what, I only received an...
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LazadaPH
LazadaPH

Hi, Lucino. As per checking, you have already talked to one of our team members from Social Media. No worries, we have already sent an email escalation to follow up on the del...

LazadaPH
LazadaPH

Hi, thank you for taking my call. Please let us know if you have any other concern.

1.0
Product
Lazada Philippines Delivery Service
I didn't like
  • Delivery failure
  • Slow refund process
  • Service
#789198
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Good day Lazada, Today, I received my item terribly. The item was good just how I expected it to be but your courier didn't treat me well. Early morning, I received a text saying "this is from lazada, I will deliver your item today please call." I immediately called...
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LazadaPH
LazadaPH

Hi, thank you for your feedback, don't worry, we will raise it into higher management so we can do some action in your concern and We’ll make sure that this will be treated wi...

1.7
Product
Lazada Philippines Delivery Service
I didn't like
  • Service
#787298
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Worst online selling company. This amazon wanna-be is the worst. 1.5 months to deliver items to Makati! I had to follow up more than 15x! Bought items for christmas gifts early Nov. Arrived Jan. Diapers ordered waited a month then for no reason it was cancelled. Tikoy...
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Anonymous
Anonymous

Returns ia also a hassle. It will take months for the replacement or refund

LazadaPH
LazadaPH

Hi. We're sorry to hear about your concern. May we ask for any ticket or order number for us to pull up your records on our system and give you an update? Thanks!

Lazada Philippines Muntinlupa, Rizal
Product
Lazada Philippines Delivery Service
#784742
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Ordered my item last December 10,2015 and said to be delivered on Jan.16-18,2016 but until now I did not received my item.Got text messages from lazada since January 12,2016.You can view attached picture below for your reference. There was an advise that my item is...
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Anonymous
Corpuz jen

Good day! How can i track my order?

Anonymous
Anonymous

Good day!I would like to make a follow up for the said refund for the payment of my order that was not delivered to me which you promised few weeks ago. It's only Php 622.00. ...

1.5
Lazada Philippines Mandaue City, Central Visayas
Product
Lazada Philippines Delivery Service
I didn't like
  • Delay in delivery
#775484
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had an item ordered and paid for but is cancelled due to delivery failure!!! they are delivery team how can they not know where to find addresses????? i even provided a landmark!! this is sooo stressful!!!! what so frustrating is they kept on emailing the product is...
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LazadaPH
LazadaPH

Hi. We're sorry to hear about this. May we ask for the order number for this concern so that we can give you an update? Is this already paid via CC? We'd like to hear from you...

1.0
Lazada Philippines Capas, Central Luzon
Product
Lazada Philippines Delivery Service
#771311
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