Not resolved
Customer service
Delivery Service

I was ordering an item last march 16 Order #372562788 the expected delivery date was 21-25 but up to now there was no delivery not even an update to my email not even a simple txt message saying that your item is delivered. Pls if you dont want to deliver the item pls cancel it cause im tired of waiting.

your service suck im not going to order again never . To people who would like to order pls take my advice and think twice you will just regret it if you will proceed its not worth your time to wait Thats all thank you.

Product or Service Mentioned: Delivery Service.

Reason of review: Order processing issue.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
San Carlos City, Negros Occidental, Philippines #1307614

Hi zenrog123, as per checking on your order number your delivery address is located outside Metro Manila and it will take 7-12 calendar days expect Sunday's and holidays to fulfill your order. We sincerely apologize for the inconvenience this has caused you.

Rest assured that our courier is committed to notify your through SMS or call once order is already for delivery. Kindly keep your lines open for further update on your order delivery on or before March . For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+ -- icons may be found at the lower part of Lazada's website,

You may also visit our Help Center using this link: Good day!


Hello Marigen, upon checking and tracking your order. Your order was already cancelled via 2go with tracking number L3299799J.

The item arrived at Dumaguete since March 20 yet they tried several times locating your address and contacting you but they couldn't locate and connect with your given number. You indicated an incomplete address of "San Jose , Bais City" which is hard to locate. You may place a new order again and kindly indicate the exact address including your house number, street, barangay and even the nearest landmark or instruction how to locate your home. It helps our courier to locate your address easily.

You may indicate an active email and contact number. For further concern, you may connect with us with our Social Media accounts such as Facebook, Instagram and more.

For further inquiry or concern, you may contact us using this link: Thank you.

You May Also Like