Very convenient and fast delivery but very poor after sale service.
Related: Lazada Philippines - Im going to cancel my order
Please lazada check on this ticket inquiry #1220851
Product or Service Mentioned:
Lazada Philippines Delivery Service.
Reason of review: Poor customer service.
Review #579677 is a subjective opinion of
Hi, we are from Lazada Philippines and we would like to thank you for voicing out your concern. Your returned item was received today and we are currently processing your refund.
Please expect a refund sent to your email by next week. Thank you and I hope for your continuous patronage of Lazada Philippines.
Check this out also: ticket # 1218597
Fast delivery? Are you really referring to lazada.com.ph?
They didn't even give me a valid tracking number, instead they gave me an invalid one that isn't recognized on the 2go tracking site.
Its been a week now, and there is no sign whatsoever of any update on my order. This is the first and last time I deal with lazada.
We are from Lazada Philippines and I am sorry to hear about your concern. We would be happy to help if you can provide us your Order Number or Ticket Number. You can also call us at our hotline at 02 -795 8900 or send us information on your concern via our contact us page at: http://www.lazada.com.ph/contact/
Order # 308192198, ticket # 1218597 and 1213183. Tracking # (that doesn't work on 2GO) L0631531J. If you need other info like paypal receipt number, just say so.
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