I ordered an expensive product from overseas on sept. 29...got an email that the package was with the partner courier last oct 5.a nd that the package would be delivered somewhere between oct 15-20...and then that was it!
No update! They gave me a tracking number that didn't work....they reply to my emails with templates and that's it....i waht to cancel my order and demand a refund. If i don't I'll have to consult a lwayer friend for this crappy piece of online company giving me a hard time.
FYI i have been a loyal customer of Lazada for the last two years..and i think they don't really care about that. What a crappy company with template driven customer service!
Product or Service Mentioned: Delivery Service.
Reason of review: Poor customer service.