Tugbok, Davao
Not resolved

I ordered a shirt in Lazada and 2 days after i decided to cancel it. When i looked at the instructions on how to cancel an order, it says "Go to My orders screen and select “Cancel” on the order you wish to cancel", however when i went to My Orders there was no cancel button that appeared.

I searched for people who have the same problem as mine and there was one that Lazada replied. They said that you can only cancel an order 6 hours after ordering it, but it was already 2 days for me and there was still no cancel button.

How can i cancel my order then? I've already bought a shirt similar to what i've ordered.

This person wrote the review because of "no cancellation button" at Lazada Philippines and attached a photo. Reviewer claimed that he or she wants Lazada Philippines to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Lazada Philippines for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment

#355776233 plz cancel my order ,,,, nagkamali ako item


hi lazada, please cancel my order 315141981 because i thought it was a watch but when i review my orders it was a perspective protector film...thanks...sorry for inconvenience


Hi lazada ineed to cancel my order #377492551 thanks


334518851 please cancel my order .. i want tobplace a new one.


lazada pls cancel my order



due to slow internet nakapagproceed to check-out ako two times not knowing that it added on my cart.


hi lazada. i want to cancel the item aligner #334376691.

nka process p siya til now.

sorry for the inconvenience. God bless


Pls cancel my order# 365118261 sorry for inconvinience...


Pls cancel my order 381674755


Please cancel my order

396857855 due to emergency reasons



please cancel my order Order #375397915 due to emergrncy reason thanks


I would like to cancel my order. I order yesterday 9/2 because just now I found out that we already have this item.

Please cancel my order number 326969525. Sorry for the inconvenience cause.


Hi lazada! Ipapacancel ko rin po yung order ko

#374354588 kaso wla dn pong cancel button. Sorry na double click ko po.

Taguig, Manila, Philippines #1248867

Hi LazadaPh ipapacancel ko din po sana yung order ko but wala din pong cancel button


Hi. Thanks for letting us know about this.

Paalala lang po na meron lang po tayong 6 hours para i-cancel ang order after itong mai-place. But since dispatched na po ang order nyo sa Lazada WH, the only way to cancel it is if you refuse it upon delivery.

May maitutulong pa po ba kami? Let us know.

to LazadaPH #1232651

wala po bang sisingilin sa amin kapag di namin tinanggap yung item?

to LazadaPH Makati, Manila, Philippines #1258047

Hi LazadaPH. I want to cancel my order.

Order # is 386225759. Thanks!

to LazadaPH #1264207

Hi. Gusto ko sana i-cancel yung order ko na external hard drive.

As usual walang cancel button akong makita.

It's only been 30 minutes after kong macheckout pero bakit walang cancel button ? my ORDER # 373692519

to LazadaPH #1368667

Hi lazadaPH. Nag cancel ako ng isa sa mga order ko.

Cancel naman na sya pero hnd nabawasan ung total fee ko. Mababawas naman ba yon sa upon delivery ?


Dapat kc may click for cancellation at click for change order ang lazada


Dapat kc may click for cancellation sa lazada para d mahirapan ang iba

You May Also Like