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20 comments

I ordered a shirt in Lazada and 2 days after i decided to cancel it. When i looked at the instructions on how to cancel an order, it says "Go to My orders screen and select โ€œCancelโ€ on the order you wish to cancel", however when i went to My Orders there was no cancel button that appeared.

I searched for people who have the same problem as mine and there was one that Lazada replied. They said that you can only cancel an order 6 hours after ordering it, but it was already 2 days for me and there was still no cancel button.

How can i cancel my order then? I've already bought a shirt similar to what i've ordered.

Reason of review: no cancellation button.

Location: Tugbok, Davao

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Meyah Plx

#35577**** plz cancel my order ,,,, nagkamali ako item

Guest

hi lazada, please cancel my order 31514**** because i thought it was a watch but when i review my orders it was a perspective protector film...thanks...sorry for inconvenience

Guest

Hi lazada ineed to cancel my order #37749**** thanks

Guest

33451**** please cancel my order .. i want tobplace a new one.

Guest

lazada pls cancel my order

#33393****

#38577****

due to slow internet nakapagproceed to check-out ako two times not knowing that it added on my cart.

Guest

hi lazada. i want to cancel the item aligner #33437****.

nka process p siya til now.

sorry for the inconvenience. God bless

Guest

Pls cancel my order# 36511**** sorry for inconvinience...

Guest

Pls cancel my order 38167****

Guest

Please cancel my order

39685**** due to emergency reasons

T.Y

Guest

please cancel my order Order #37539**** due to emergrncy reason thanks

Guest

I would like to cancel my order. I order yesterday 9/2 because just now I found out that we already have this item.

Please cancel my order number 32696****. Sorry for the inconvenience cause.

Guest

Hi lazada! Ipapacancel ko rin po yung order ko

#37435**** kaso wla dn pong cancel button. Sorry na double click ko po.

Guest

Hi LazadaPh ipapacancel ko din po sana yung order ko but wala din pong cancel button

Ranyah Cap

Hi. Thanks for letting us know about this.

Paalala lang po na meron lang po tayong 6 hours para i-cancel ang order after itong mai-place. But since dispatched na po ang order nyo sa Lazada WH, the only way to cancel it is if you refuse it upon delivery.

May maitutulong pa po ba kami? Let us know.

Guest
reply icon Replying to comment of Ranyah Cap

wala po bang sisingilin sa amin kapag di namin tinanggap yung item?

Guest
reply icon Replying to comment of Ranyah Cap

Hi LazadaPH. I want to cancel my order.

Order # is 38622****. Thanks!

Guest
reply icon Replying to comment of Ranyah Cap

Hi. Gusto ko sana i-cancel yung order ko na external hard drive.

As usual walang cancel button akong makita.

It's only been 30 minutes after kong macheckout pero bakit walang cancel button ? my ORDER # 37369****

Guest
reply icon Replying to comment of Ranyah Cap

Hi lazadaPH. Nag cancel ako ng isa sa mga order ko.

Cancel naman na sya pero hnd nabawasan ung total fee ko. Mababawas naman ba yon sa upon delivery ?

Guest

Dapat kc may click for cancellation at click for change order ang lazada

Guest

Dapat kc may click for cancellation sa lazada para d mahirapan ang iba

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