Tugbok, Davao
8 comments
Not resolved

I ordered a shirt in Lazada and 2 days after i decided to cancel it.When i looked at the instructions on how to cancel an order, it says "Go to My orders screen and select “Cancel” on the order you wish to cancel", however when i went to My Orders there was no cancel button that appeared.

I searched for people who have the same problem as mine and there was one that Lazada replied. They said that you can only cancel an order 6 hours after ordering it, but it was already 2 days for me and there was still no cancel button.

How can i cancel my order then?I've already bought a shirt similar to what i've ordered.

Review #834906 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss no cancellation button / Not specified
Preferred solution Not specified

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Cancel
sheen
#1304286
Hi lazada! Ipapacancel ko rin po yung order ko
#374354588 kaso wla dn pong cancel button. Sorry na double click ko po.
Anonymous
Taguig, Manila, Philippines #1248867
Hi LazadaPh ipapacancel ko din po sana yung order ko but wala din pong cancel button
LazadaPH
#1152046
Hi. Thanks for letting us know about this. Paalala lang po na meron lang po tayong 6 hours para i-cancel ang order after itong mai-place. But since dispatched na po ang order nyo sa Lazada WH, the only way to cancel it is if you refuse it upon delivery. May maitutulong pa po ba kami? Let us know.
Anonymous
to LazadaPH #1232651
wala po bang sisingilin sa amin kapag di namin tinanggap yung item?
Cath
to LazadaPH Makati, Manila, Philippines #1258047
Hi LazadaPH. I want to cancel my order. Order # is 386225759. Thanks!
yves
to LazadaPH #1264207
Hi. Gusto ko sana i-cancel yung order ko na external hard drive. As usual walang cancel button akong makita. It's only been 30 minutes after kong macheckout pero bakit walang cancel button ? my ORDER # 373692519
Len
#1150643
Dapat kc may click for cancellation at click for change order ang lazada
Len
#1150639
Dapat kc may click for cancellation sa lazada para d mahirapan ang iba

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