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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

im sorry lazada i have no enough money to pay my orders . . please cancel all my orders thank you

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Hi. Cancelling an order is fast and easy with our online cancellation form.

You just need to log in to your account, go to "My Orders" screen then click the item you want to CANCEL and follow the online instructions. Just be reminded that your status will be updated within 60 mins and cancellation can only be done 6 hours AFTER THE ORDER HAS BEEN PLACED.

Also, "Online Cancellation" is not yet available via mobile app. Let us know what else we can do to help you.

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