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twice n aQ nkapagpadeliver s lazada via LEX.Ung 1st time,matino ung delivery man.2nd time kulang ang sukli Q dhil my bnayaran daw cya s guard s entrance ng village

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Hi. We're sorry to hear about your concern.

Yes, we often encounter this kind of issue. When our courier deliver, there will be charges on the subdivision/village's main gate. To be honest, this policy is from your village/subdivision and not on our part. However, we will escalate this concern for it to be acted upon.

If you have concerns other than this, please feel free to contact us again. Thanks!

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