Update by user Mar 21, 2017
Please refer to this order number 357418788. I need an urgent resolution to this matter.
Don't stuck your clients to this stressful situation.
You must comply to your commitment. Where is the promised of 7 calendar days to process..
Original review posted by user Mar 21, 2017
I got a defective item form lazada and returned it same day as delivered mat. 17, 2017 but until now mar.
22, 2017 there is no resolution. I havent received a replacement yet.
Product or Service Mentioned: Oplus Android Crunch Cell Phone.
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer support.