i ordered a few days back. I was glad that there's alwats an update I get via sms as to the status of my order.
Amazingly, I finally got another sms confirming that my order was for delivery TODAY with LEX. I waited forever for it to arrive regardless of the fact that I still need to work in the evening and hadnt had any good sleep yet.
When u say the delivery is TODAY then it needs to be delivered as it was said. Otherwise you should just let the customer know of a certain timeframe instead of using the word TODAY.