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2 comments

platinum karaoke cannot play the disc

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Lazada Philippines and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Lazada Philippines.

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LazadaPH
#1261201

We're sorry to hear about your concern, it is advisable to have the item returned. For us to process your refund/replacement, sundin lang po ang step by step procedure on how to return your item:

1.

Log in to your account (email add na ginamit sa pag-place ng order);

2. Go to "My Orders" and click "Return";

3. Fill out the return form (clearly state the reason why you're returning the item);

4. Print the return form;

5.

Pack the items and attach the return label (PRINTED RETURN FORM); and 6. Send to any LBC Branch. Paalala lang po na meron po tayong 24-48 hours para ma-update ang current status ng item from SHIPPED to DELIVERED.

Sana po ay nakatulong kami sa inyo. Good day po!

LazadaPH
#1261198

Hi! You can return the item to us by following these steps: Just log-in to your account, go to "My Order" and click Return.

Fill up the return form, indicate the reason for return. Pack the item/s, attach the return label, and drop it to the nearest LBC branch in your area and say it's for Lazada Return Item (for free). You may also click on this link; http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-return-ans for more details.

Hope this helps. Thanks!

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