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why they do that...some of your items is fake...Im so upset

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LazadaPH
#1241449

We're sorry to hear about your concern and thanks for letting us know. Lazada takes extra steps to ensure the quality and authenticity of all our merchants' items.

If however you are still not satisfied with the item you received please return your item and we would be happy to refund you immediately. For us to process your refund/replacement, just follow the step by step procedure on how to return your item:

1. Log in to your account (email add used to place the order);

2. Go to "My Orders" and click "Return";

3.

Fill out the return form;

4. Print the return form;

5. Pack the items and attach the return label; and 6. Send to any LBC Branch.

Please be reminded that we have 24-48 hours to update the item's current item from SHIPPED to DELIVERED. We hope we have been of assistance to you.

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