why they do that...some of your items is fake...Im so upset
Reason of review: Bad quality.
Review #953443 is a subjective opinion of
We're sorry to hear about your concern and thanks for letting us know. Lazada takes extra steps to ensure the quality and authenticity of all our merchants' items.
If however you are still not satisfied with the item you received please return your item and we would be happy to refund you immediately. For us to process your refund/replacement, just follow the step by step procedure on how to return your item:
1. Log in to your account (email add used to place the order);
2. Go to "My Orders" and click "Return";
Fill out the return form;
4. Print the return form;
5. Pack the items and attach the return label; and 6. Send to any LBC Branch.
Please be reminded that we have 24-48 hours to update the item's current item from SHIPPED to DELIVERED. We hope we have been of assistance to you.
Comment the review as Lazada Philippines verified representative.
Write a private message as Lazada Philippines verified representative. Private messages do not impact your company rating. If you want your response
to count towards your company rating, you can also leave a comment for this review.
You can try to reach review author by writing a comment to the review or try one of our business solutions.