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I already got my order a mini sewing machine last Saturday 7/9/16. Pero ng itry ko ng gamitin gumagana naman kaya lang yong tahi buhol buhol sa likod at nagi stop then a minute hindi na tlaga nagtatahi pati adaptor sira.

That time try ko na rin sana ibalik for replacement kaya lang di updated sa order status through email nasa category pa lang na shipped at di pa nadideliver kahit hanggang sa ngayon para makapagsign na sana. I want a replacement.Please give an action to this problem.

Thank you

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Lazada Philippines. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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LazadaPH
San Carlos City, Negros Occidental, Philippines #1185809

Pasensya na po sa nangyari, Laarni. Naibalik na po ba natin ang item sa Lazada?

Paalala lang po na maa-update po ang status ng item from shipped to delivered within 24 hours. By that time po pwede na tayong mag-log in for Online Return. Paalala din po na once ma-receive namin ang item sa Lazada WH, it will have to undergo the 2-days evaluation process. Makaka-receive din po kayo ng email/call notification once process is done.

Para po sa inyong returned item concerns and follow ups, you may call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays @ 9am - 6pm using the same link. Good day!

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