Product: Lazada Philippines Shipping Service Clear all filters (221 of 221 reviews match)
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Be careful ordering online from Lazada. My advice is to personally receive item when delivered. I ordered a two-pack solar garden lights, which means two (2) pieces per box order. They delivered boxes containing only one(1) item per box. They advised me to return all...
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LazadaPH
LazadaPH

Hi Sir/Mam, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is ass...

LazadaPH
LazadaPH

Hi RomanticBologneseDog961 may we know the order number of your item for us to check it? We are continuously working on making our services better. Thus, we wont tolerate any ...

1.0
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Lazada Philippines Shipping Service
#1242083
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Lazada Philippines - MY ORDER IS ALMOST 1 WEEK LATE
i ordered an android phone last April 6, 2018 on their "trusted store" and paid via credit card but until now i am still waiting for them to text/email me about the delivery of my order.i tried reaching out to them via online agent and through phone calls and yet no...
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LazadaPH
LazadaPH

Hi PlaintiveAfricanCivet, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order numb...

1.3
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Lazada Philippines Shipping Service
I didn't like
  • Never received item
#1235713
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Lazada Philippines - Tracking number doesn't work in LBC tracking system

I tried to tracked my order in LBC but doesn't appeared in tracking number system which means tracking number was wrong
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Lazada Philippines Shipping Service
#1235190
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Re: Official complaint: Re: Call Summary: Shipping and Delivery Inquiry: 200404623011158 I am very disappointed with Lazada.I will never use a credit card on your site again. Maybe i just won't shop with you ever!!! I received letter from Lazada dated 4/8 stating that...
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LazadaPH
LazadaPH

Hi Dennis, we already escalte your concern to our pertinent department. Kinly anticipate our feedback. Rest assured that we'll resolve your issue in no time. We are continuous...

3.5
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Lazada Philippines Shipping Service
#1234377
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How to return my items wala panaman ako sa 7days para mabalik and nung isang araw pa ako nagrereturn kaso wala daw. Paano gagawin ko di naman magagamit etong nabili ko kong sponge cushion.
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LazadaPH
LazadaPH

We regret to hear what happened. For us to better assist you, may we know the order number of your item for us to check it? Kindly check this link https://bit.ly/2Gg7cpC for m...

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Lazada Philippines Shipping Service
#1220721
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Lazada Philippines - WORST CUSTOMER SERVICE
Lazada Philippines - WORST CUSTOMER SERVICE
So I ordered a bunch of items shipped from overseas last March 4, 2018. I remembered the time frame of delivery was from March 23 - 29. Then after 2 weeks, I checked again and now it changed to April 6-14. Wow! So it would take 1 month and more days for my items to be...
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Product
Lazada Philippines Shipping Service
I liked
  • No good for this time
I didn't like
  • Giving false hope to the customer
  • Customer representatives
  • No customer service when attempting to resolve problem
#1219116
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Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
I ordered pair of shoes labeled Size 34-41 Women Fashion boat shoes low cut suede vamp slip-on shoes loafers-intl. worth Php 896.00 paid thru credit card last January 23, 2018 with order number 336753193. On February 5, my order number 336753193 labeled 1 Women Fashion...
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Product
Lazada Philippines Shipping Service
I liked
  • First time customer for online shopping
  • Fast delivery
I didn't like
  • Refund policy
  • Management
  • Some items is fake
#1219087
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Lazada Philippines - I ordered 2 items and I received only one item.

I ordered two items of bluetooth microphone and I received only one item. I returned to replace my correct order until now I haven't received anything. Its almost 1month. I paid it already. Disappointed!
1.0
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Lazada Philippines Shipping Service
#1219077
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Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Item name is Union UGSF -1635R Stand Fan (Red) 2pcs. Order # 336438633. Order was placed on Feb 24, 2018. On March 14 it was tagged as delivered but item not received so i contacted Lazada and have chatted with carmina. She ask my email so she can keep me posted but...
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Anonymous
Ryan Sanchez

Lazada PH is like that. For my case the end up several case numbers! until now my case is open, no progress at all, almost a month now

3.0
Product
Lazada Philippines Shipping Service
#1217966
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I ordered a xiaomi mi 5 and received the item on may 16. When I opened the box the item inside is a avant baby feeding bottle. I immediately called the customer service and advised me to return soon the item! So I went to 2 go express to returned thr item then i came...
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2.3
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Lazada Philippines Shipping Service
#1217273
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