Marion, South Australia
Not resolved
Billing Practices
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1 comment

Had used Lazada twice before

First order OK and one in transit

Paid P18.5k on credit card for a larger order ,several items.

Lazada pocketed the money and cancelled third order no.

When I complained and enquired about 2nd order being processed they cancelled my Log In so now no way to contact or resolve problem

Order in transit presumably lost.

Be Very Very Very aware of their practices and proceed at own risk

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Order processing issue.

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San Carlos City, Negros Occidental, Philippines #1198346

We deeply apologize for all the inconveniences, 03jstanton. May we ask for the 3 order numbers for your concern so that we can help you?

For future concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at or engage in our live chat available from Mondays thru Fridays @ 9am - 6pm using the same link. Good day!

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