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Maam bakit po mali ang dumating sa kin na order dapat B-5 Portable bluetooth ang nandito kasi Music phone stereo speaker pwedi po bang palitan to...

Product or Service Mentioned: Portable Speaker.

Reason of review: Order processing issue.

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LazadaPH
#1258154

Hi. Pasensya na po kung ganun.

Yes, pwedeng pwede po. For us to process your refund/replacement, sundin lang po ang step by step procedure on how to return your item:

1. Log in to your account (email add na ginamit sa pag-place ng order);

2. Go to "My Orders" and click "Return";

3.

Fill out the return form (clearly state the reason why you're returning the item);

4. Print the return form;

5. Pack the items and attach the return label (PRINTED RETURN FORM); and 6. Send to any LBC Branch.

Paalala lang po na meron po tayong 24-48 hours para ma-update ang current status ng item from SHIPPED to DELIVERED.

Sana po ay nakatulong kami sa inyo. Good day po!

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