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Maam bakit po mali ang dumating sa kin na order dapat B-5 Portable bluetooth ang nandito kasi Music phone stereo speaker pwedi po bang palitan to...

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss order processing issue of portable speaker. Lazada Philippines needs to read this review and look into the issue (if any) according to poster's claims.

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LazadaPH
#1258154

Hi. Pasensya na po kung ganun.

Yes, pwedeng pwede po. For us to process your refund/replacement, sundin lang po ang step by step procedure on how to return your item:

1. Log in to your account (email add na ginamit sa pag-place ng order);

2. Go to "My Orders" and click "Return";

3.

Fill out the return form (clearly state the reason why you're returning the item);

4. Print the return form;

5. Pack the items and attach the return label (PRINTED RETURN FORM); and 6. Send to any LBC Branch.

Paalala lang po na meron po tayong 24-48 hours para ma-update ang current status ng item from SHIPPED to DELIVERED.

Sana po ay nakatulong kami sa inyo. Good day po!

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