Product: Lazada Philippines Website Clear all filters (56 of 56 reviews match)
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FOR ME LAZADA HAS DONE ME A LOT OF EFFORTLESS SHOPPING!LAZADA HAS BEEN MY PARTNER FOR YEARS NOW. SAD TO HEAR ABOUT THE OTHERS PROBLEM. BUT FOR MY ADVICE, DON'T ORDER AGAIN WITH THE SAME COMPANY YOU HAD PROBLEMS WITH. YOU SEE, LAZADA IS A PORTAL FOR BUYER AND SELLER....
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3.7
Product
Lazada Philippines Website
I liked
  • Hassle free shopping
#1099145
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This is by far the worse site ever.I ordered a product and it went through as unsuccessful. However, they stated that "No money has been deducted by Lazada from your payment card account; your issuing bank may have set a reserve equal to the total amount. Your issuing...
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LazadaPH
LazadaPH

We're sorry to hear what happened on that. By the way, can you please provide us an order number so that we can check it? For further assistance, you may also send an email th...

Anonymous
Anonymous

Were you able to get the debited amount reversed already? I'm experiencing the same issue, and up to now, I'm still WAITING and HOPING that they'd return my money.

1.0
Product
Lazada Philippines Website
#1072608
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IT WILL REQUIRE JUST ABOUT ONE HUNDRED WORDS TO EXPRESS MY EXTREME DISPLEASURE WITH YOU!I'VE BEEN ATTEMPTING FOR HALF OF TODAY TO PLACE MY ORDER (AT LAST COUNT 26 ITEMS) AND CAN'T CHANGE QUANTITIES, ADD OR DELETE FROM ORDER BEFORE ORDER PLACEMENT. THIS IS NOT THE FIRST...
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Anonymous
disgruntled

Yup! Had similar issues just like you. I was totally frustrated with their moronic behavior and retarded policies AND all those sorry apologies that simply lead me to more p...

LazadaPH
LazadaPH

Hi, as per checking it currently as of the moment for IOS and android users. Kindly delete all your cache and make sure to have an internet connection. We sincerely apologize ...

Product
Lazada Philippines Website
I didn't like
  • Poor ordering process
#1025076
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Lazada Philippines - Bad experience

#1072661
I ordered a yoga mat and it was debited in my credit card how come i dont have any transaction made in your system. This is scam.
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Lazada Philippines Website Review

#912169
Ive been cancelling my order for 3 days but its always cancel failed,, now its in shipping and i dont have money to pay
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Lazada Philippines Website Review

#888617
3.1
Details
I cannot see the item when i am opening it. And even i cannot delete the item I Added up. Please help.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Lazada Philippines Website Review

#784895
1.5
Details
PLEASE CANCEL MY ORDER!! and how come there are no respond from your operators. your line is always busy! and WHY CANT I CANCEL MY ORDER? the website always says ORDER CANCEL UNSUCCESSFUL!! order number 372335652.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Lazada Philippines - "Cash on Delivery is not available for selected delivery option"
It says on the item that cash on delivery is available so why when I get to the checkout it says "Cash on Delivery is not available for selected delivery option" I just wanna know if it's because of the shipping address and I noticed on items with free shipping fees...
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Anonymous
Samuel

Micro SD TF to Memory Stick MS Pro Duo PSP Card Dual 2 Slot Adapter White >New Left Right Button Key Flex Ribbon Cable Replacement Repair Part For PSP 3000 >BUYINCOINS Dual Mi...

Anonymous
Duane

Sir l have tried it but I didn't work for me...Is their any solution....Please

4.4
Product
Lazada Philippines Website
#1018760
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I ordered a television and after charging my credit card they canceled the order.I reordered, they charged my card a second time and then cancelled that order. I called and they offered no real explanation and had the gall to tell me to try again.We'll see if the...
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LazadaPH
LazadaPH

Hello, the said orders was cancelled due to some security reasons. We do have a order verification that was sent via Email, SMS or our representative will contact you to verif...

1.0
Product
Lazada Philippines Website
#1012014
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I would like to cancel my first and second order because the items that I ordered were tripled.I ordered it through the phone. Also, I tried cancelling it but there's no word cancel so I had a hard time finding and looking for a way to cancel it. I did also a research...
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LazadaPH
LazadaPH

Hi, may we ask for the order number so that we can further check it? Thank you.

2.6
Product
Lazada Philippines Website
#993100
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Lazada Philippines - LAZADA's Payment Process Failure
I'm really disappointed with LAZADA's customer service and credibility.LAZADA deducted P7,190 twice from my Metrobank Debit Card.I ordered the item Xiaomi Redmi 4 for my husband which is worth P7,190 from LAZADA and they cancelled my first transaction with the order...
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LazadaPH
LazadaPH

Hi, please be advised that we are trying to call you several times. However, the contact number on our file keep on ringing. Regarding this concern, as checked on order number...

LazadaPH
LazadaPH

Hi babychangmin_oppah. Thank you so much for taking our call. For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Insta...

2.0
Product
Lazada Philippines Website
I didn't like
  • Slow delivery
  • Give false information
  • Poor assistance
#985647
Reply to reviews
Lazada Philippines - We were unable to process your payment; therefore, it was canceled in our system.
Lazada Philippines - We were unable to process your payment; therefore, it was canceled in our system.
Lazada Philippines - We were unable to process your payment; therefore, it was canceled in our system.
Lazada Philippines - We were unable to process your payment; therefore, it was canceled in our system.
Para akong binuhusan ng malamig na tubig!na scam yata ako sa LAZADA!! Bakit ganon? Nag order ako ng 3 items worth almost 2,500 gamit ang card ng anak ko tapos maya maya lang nag email ang Lazada sa akin ng ganito: We were unable to process your payment for order...
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Anonymous
Maya

It has been resolved but never again will I avail your products that are not available for cash on delivery.

LazadaPH
LazadaPH

Hi, thank you for accepting our call. This concern has been resolved. Please do not hesitate to contact us through this link http://www.lazada.com.ph/helpcenter/ if you need f...

1.0
Product
Lazada Philippines Website
I didn't like
  • Slow when solving complaints
  • Customer service and how there are no buyers protection
#982295
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Genius RS X-G200 USB G5 Gaming Mouse (Black) had a promo for 11 pesos today (it was something 360 php on original price). at the start of 2:00 pm clock (at lazada / manila time), it was 2:05 here in cavite/my computer clock was saying. I spammed my browser for...
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LazadaPH
LazadaPH

Hi, thanks for reaching out to us. We also apologize if we haven't attended to your posts via Twitter. Anyways, we are sorry that you were not able to get the item. We had eno...

3.2
Product
Lazada Philippines Website
I liked
  • Discounts
  • Delivery time
  • Cash on delivery
I didn't like
  • Poor customer care
  • Some reviews say defective and 2nd hand or class a products
#952998
Reply to reviews
Hi, there is no Cancel Option as what lazada shows in Google.I want to cancel my ORDER # 334272929 since I have ordered this product twice. I'm a bit worried as I use Paypal to pay it. Please do cancel this one order. I don't want to pay for that product. Also, why...
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LazadaPH
LazadaPH

Thanks for reaching out to us, Yvon. No worries, you actually dont have to request for any cancellation since your ON 334272929 was an invalid transaction. That's the same rea...

Product
Lazada Philippines Website
#945016
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