Product: Lazada Philippines Website Clear all filters (59 of 59 reviews match)
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Lazada Philippines - Return Item Error
Lazada Philippines - Return Item Error
I tried returning a folding Egg Drone i bought at Lazada.Order #344749243 I received it at January 2, 2018 and the "Return Item" expiry would be January 9, 2018. Now, it's already January 7, 2018, and I can't still find a way to return the item. Return Item link on the...
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LazadaPH
LazadaPH

Hi Alberto, We're trying to call your contact number but seems you are not available to answer our call. For further assistance, you may click this link http://bit.ly/2xAl213....

Product
Lazada Philippines Website
#1163350
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Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
I have order first at around 12:18 wherein there is no discount voucher applied but i cancelled it just to put the voucher code lazdec8 to put the 250 discount.Then it generated a new order no. Afterwards, i told my brother to avail the same item as it show on the...
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Anonymous
Arlene Gomez

343565851 that is my order number. I already spoke to your customer service agent and updated the contact number of my receiver. You set up 3 different dates of the delivery b...

LazadaPH
LazadaPH

Hi Richie Pineda, may we know the order number of your item that was canceled for us to check it on our end? Thank you for your response. -Aaqil

2.2
Product
Lazada Philippines Website
#1144248
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I was buying from this website since 2015 and I haven't had any problem but this one.I wanted an item and it 'ships from abroad' (not my first 'ships from abroad' item that I bought). I was using my sister's credit card and I have it authorize by her bank with all...
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LazadaPH
LazadaPH

Hello Madame/Sir, we do understand where you coming from. Please be informed that we have a verification team that will verify all orders and for the safety of orders that is ...

2.6
Product
Lazada Philippines Website
I didn't like
  • No contact email address
  • No chat representative
  • Poor csr
#1117078
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FOR ME LAZADA HAS DONE ME A LOT OF EFFORTLESS SHOPPING!LAZADA HAS BEEN MY PARTNER FOR YEARS NOW. SAD TO HEAR ABOUT THE OTHERS PROBLEM. BUT FOR MY ADVICE, DON'T ORDER AGAIN WITH THE SAME COMPANY YOU HAD PROBLEMS WITH. YOU SEE, LAZADA IS A PORTAL FOR BUYER AND SELLER....
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3.7
Product
Lazada Philippines Website
I liked
  • Hassle free shopping
#1099145
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Lazada Philippines - Bad experience

I ordered a yoga mat and it was debited in my credit card how come i dont have any transaction made in your system. This is scam.
Product
Lazada Philippines Website
#1072661
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This is by far the worse site ever.I ordered a product and it went through as unsuccessful. However, they stated that "No money has been deducted by Lazada from your payment card account; your issuing bank may have set a reserve equal to the total amount. Your issuing...
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LazadaPH
LazadaPH

We're sorry to hear what happened on that. By the way, can you please provide us an order number so that we can check it? For further assistance, you may also send an email th...

Anonymous
Anonymous

Were you able to get the debited amount reversed already? I'm experiencing the same issue, and up to now, I'm still WAITING and HOPING that they'd return my money.

1.0
Product
Lazada Philippines Website
#1072608
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IT WILL REQUIRE JUST ABOUT ONE HUNDRED WORDS TO EXPRESS MY EXTREME DISPLEASURE WITH YOU!I'VE BEEN ATTEMPTING FOR HALF OF TODAY TO PLACE MY ORDER (AT LAST COUNT 26 ITEMS) AND CAN'T CHANGE QUANTITIES, ADD OR DELETE FROM ORDER BEFORE ORDER PLACEMENT. THIS IS NOT THE FIRST...
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Anonymous
disgruntled

Yup! Had similar issues just like you. I was totally frustrated with their moronic behavior and retarded policies AND all those sorry apologies that simply lead me to more p...

LazadaPH
LazadaPH

Hi, as per checking it currently as of the moment for IOS and android users. Kindly delete all your cache and make sure to have an internet connection. We sincerely apologize ...

Product
Lazada Philippines Website
I didn't like
  • Poor ordering process
#1025076
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Lazada Philippines - "Cash on Delivery is not available for selected delivery option"
It says on the item that cash on delivery is available so why when I get to the checkout it says "Cash on Delivery is not available for selected delivery option" I just wanna know if it's because of the shipping address and I noticed on items with free shipping fees...
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Anonymous
Samuel

Micro SD TF to Memory Stick MS Pro Duo PSP Card Dual 2 Slot Adapter White >New Left Right Button Key Flex Ribbon Cable Replacement Repair Part For PSP 3000 >BUYINCOINS Dual Mi...

Anonymous
Duane

Sir l have tried it but I didn't work for me...Is their any solution....Please

4.4
Product
Lazada Philippines Website
#1018760
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I ordered a television and after charging my credit card they canceled the order.I reordered, they charged my card a second time and then cancelled that order. I called and they offered no real explanation and had the gall to tell me to try again.We'll see if the...
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LazadaPH
LazadaPH

Hello, the said orders was cancelled due to some security reasons. We do have a order verification that was sent via Email, SMS or our representative will contact you to verif...

1.0
Product
Lazada Philippines Website
#1012014
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I would like to cancel my first and second order because the items that I ordered were tripled.I ordered it through the phone. Also, I tried cancelling it but there's no word cancel so I had a hard time finding and looking for a way to cancel it. I did also a research...
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LazadaPH
LazadaPH

Hi, may we ask for the order number so that we can further check it? Thank you.

2.6
Product
Lazada Philippines Website
#993100
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