Product: Lazada Philippines Website Clear all filters (16 of 78 reviews match)
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Lazada Philippines - No teturn label

Lazada Philippines - No teturn label
Hi there, order no: #232356636283563 was decided to return due to unfit size( mentioned in reasons for return). Eventhough i got refund immediately, i coudnt been able to find the return label in my desktop even 5days after the request. I hereby attaching a screen shot showing the absence of return label in my account. Pls reply soon with appropriate solution. Tnx.
4.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Lazada Philippines Website
I liked
  • Some items were good
I didn't like
  • Refund issue
#1556913
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Lazada Philippines - Engineer’s Hill, Baguio City missing location

Lazada Philippines - Engineer’s Hill, Baguio City missing location
You should include ALL the places here in Baguio. I’ve been trying to order here but our location is not included in the places available in Lazada. After the letter D it’s letter F already. :(
3.5
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Lazada Philippines Website
#1534692
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Lazada Philippines - Order

Lazada Philippines - Order
Lazada Philippines - Order
My order is G shock & your company should deliever me is wrong item
1.0
Details
Customer service
Website
Product
Lazada Philippines Website
#1529820
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Lazada Philippines - CANCEL ORDER IN TAOBAO

Lazada Philippines - CANCEL ORDER IN TAOBAO
I recently ordered items in your shop but i didnt noticed that i have multiple entries of orders. When i tried to cancel them it didnt work. Please do something on this because my orders are same items. This the order no. 210963081926181 and 211072113626181.
Product
Lazada Philippines Website
#1397949
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Lazada Philippines - Delivery costs
who orders such a thing with these delivery costs ????????!!!! GOGO Bolt Electric Bike/ Ebike (Black) ₱31,999.00 Standard Delivery to Pangasinan, Bolinao, Liwa~liwa 1 - 14 days ₱40,300.00 For this money, for example, you can buy a return plane ticket to and from...
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Anonymous
Anonymous

exactly. it's because of their new shipping fee rate policy. it's not the sellers who impose those shipping fees, it's LAZADA!

LazadaPH
LazadaPH

Hi Ma'am/Sir, thank you for bringing this concern to us. For us to better assist you, may we know the Stock Keeping Unit (SKU) of the item your referring to for us to check? R...

Product
Lazada Philippines Website
#1388321
Lazada Philippines - Shipping Fee
Lazada Philippines - Shipping Fee
Why am I being charged higher when Bacolod City is the capital of Negros? I have been ordering from Lazada for a long time now and had no problems with shipping fees. I have uploaded two images. One shows the fee for my city and another city which is 14kms away from...
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Anonymous
Anonymous

too much shipping cost down here Nueva Vizcaya.

LazadaPH
LazadaPH

Hi Sir/Ma'am, we do understand your concern. Please be informed that the shipping fee is now determined on a store-level cart. You can get free shipping once you meet the mini...

1.0
Product
Lazada Philippines Website
#1328696

Lazada Philippines - Can't shop

Lazada Philippines - Can't shop
I cant Shop because of this When i try to Select an item its just saying product information could not be retreive what the ?? what happen lazada im planning to buy an xiaomi product!
Product
Lazada Philippines Website
#1201780
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Lazada Philippines - Return Item Error
Lazada Philippines - Return Item Error
I tried returning a folding Egg Drone i bought at Lazada.Order #344749243 I received it at January 2, 2018 and the "Return Item" expiry would be January 9, 2018. Now, it's already January 7, 2018, and I can't still find a way to return the item. Return Item link on the...
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Anonymous
Anonymous

Sana po dumating na yong order ko bukas..ipangregalo ko pa po sana yon

LazadaPH
LazadaPH

Hi Alberto, We're trying to call your contact number but seems you are not available to answer our call. For further assistance, you may click this link http://bit.ly/2xAl213....

Product
Lazada Philippines Website
#1163350
Lazada Philippines - I can't cancel my order.
Lazada Philippines - I can't cancel my order.
I ordered an item from Lazada yesterday, and now I want to cancel it. Their page says I can't cancel my order! Even if the order arrives at my house I won't pay! I tried chatting with their customer service but it says they are on a holiday. What if the order arrives...
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Anonymous
Anonymous

Order #234181105589601 PLEASE CANCEL MY ORDER, I CAN'T CANCEL IT. T'WAS 1HR & 20MNS SINCE I PLACED MY ORDER AND I DECIDED TO CANCEL IT.

ThirdRaccoonDog
ThirdRaccoonDog

I want to cancel my order 231433468824178 the seller is Very non responsive

Product
Lazada Philippines Website
#1158559
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
I have order first at around 12:18 wherein there is no discount voucher applied but i cancelled it just to put the voucher code lazdec8 to put the 250 discount.Then it generated a new order no. Afterwards, i told my brother to avail the same item as it show on the...
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Anonymous
Merrylyne

I’ve ordered last may 5 for 2 hoodies the other one arrived and the other Shows it has been picked up by Lex but its been a week now and we havent received tye item. And one i...

Anonymous
Arlene Gomez

343565851 that is my order number. I already spoke to your customer service agent and updated the contact number of my receiver. You set up 3 different dates of the delivery b...

2.3
Product
Lazada Philippines Website
#1144248