Lazada Philippines - Lazada Refund for 11 months now not yet returned
Mag-iisang taon na sa September until now hindi pa rin naibabalik sa akin ang refund ko.Paulit-ulit same emails whenever I am doing the follow up.
I called the Paypal and my bank and they all confirmed me that the money was in all the hands of Lazada. It is for lazada to decide whether they will accept or decline the payment. But since all of the payment was clearly deducted from my bank so that means that they received my payment. But then lazada will just give me and answer like it will take 90 days to reflect on your bank statement.
That the money is floating. I waited 90 days and now it's been 11 months!!! More than 90 days and still waiting for that refund. Ganito nalang ba ang gagawin niyo sa mga customer niyo?
Hanggang sa mapagod nalang sa kakaantay ang customer niyo di niyo gagawan ng action? Anong klase kayong tao?
Sinisira niyo ang tiwala ng tao sa inyo.
More Review Details
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Lazada Philippines Refund Policy
- Review category
- Auctions and Internet Stores
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Hi, My Order was Declined but it was already paid! I ordered an item from lazada which is "ZJ - 5802LD Mini Portable Android Bluetooth 2.0 58mm Thermal Receipt Printer..."
- "I ordered a travel bag last week and I received a different item. I was charged for 499php in exchange for a 288php cheap pouch (I checked the item's srp) ..."
- "I want to cancel my order but it is already shipped i want to cancel because i have one already btw i've double my order but same item 1.) Order #..."
- "ho fatto il mio primo acquisto su DHGATE di un orologio che ,pur essendo arrivato in tempi brevi e *** prezzo buono rispetto ad ALIEXPRESS ed IOFFER dei quali sono..."
- "I ordered from this company because it's hard to find a petite size wig that's not a pixie cut. I was excited when it finally came so I could try..."
- "I ordered a pair of Super Timberland's as a gift for a friend. The items were received promptyly, however when the recipient received the gift the boots had been worn..."
- "Don't ever give AAA your money! Manasses AAA sent me a notice that I could enroll for $100 when I called, the guy told me that I couldn't..."
- "I bought A drone (HUBSAN H501S X4 )but it came with a faulty battery. I contacted Gearbest and they want me to pay more money to get it replaced...."
- "Three days ago, I had a big problem with my statistics assignment, so I was looking for a good assignment help agency. Searching the web I saw hundreds of agencies...."