Lazada Philippines - Lazada SCAM

256 of 1261 Lazada Philippines reviews

I buy money counter for php 3.004 but they sent me money detector lamp(Order # 392683586 ), the item totally different. They don`t check what they sent to their customer, and They refuse to take responsibility, also their customer service email reply very slow, when you call their landline no one pick up.

As I check, a lot of people complaining about the seller too. But Lazada take no action, and let the seller still do the scam untill now. Even my review not displayed by Lazada. I`ll just wait for Lazada to responds this complain, If they take no action, I will report this to police office, so other will not get scam.

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Billing Practices
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Privacy and Data Security
Price Affordability
Discounts and Special Offers
Product or Service Quality
Customer service
Advertised vs Delivered
Diversity of Products or Services
Turnaround Time
Exchange, Refund and Cancellation Policy

Reason of review:
Preferred solution:
Deliver product or service ordered
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Review category
Auctions and Internet Stores
review #890104

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256 of 1261 Lazada Philippines reviews

Jul 31, 2016 #1192686 Makati, Manila, Philippines

Hi, Victor. We're trying to call you but the line just keeps on ringing. As per checking, there's a note here that you dont want to return the wrong item that was delivered to you? We also noticed that your address is just near an LBC outlet here in Dela Rosa Carpark where you may return the item for FREE. Please be informed that we can only process your refund/replacement once item is sent back to us. You may reply to this message and sent us an email via with the Return Tracking Number from LBC then we'll process your refund right away. We hope we can meet half way with this concern. Good day!

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