Heres my story with Lazada Philippines: I ordered items paid with my credit card online a 4000 pesos TV stand. They delivered a cookie plate worth of 700 pesos and was recieved by a random person.
I was out of town and when i got back and notice the wrong item delivered by Lazada, the minute i talked to them about the problem they said it was not anymore covered so i lost my money for a cookie plate. I spoke to their costumer service but no help...Don't believe with their promises it was so hard to deal with them, No justice!!!!
Product or Service Mentioned: Tv Stand.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $3000.
Preferred solution: Deliver product or service ordered.
I liked: Affordable.
I didn't like: Not dependable i lost my money.