They are selling damaged/refurbished/substandard products hence the hefty discounts. I have returned an item to them last March 23, it was received by their warehouse March 24. Asking for refund is like begging for your own money.
I will go all the way with them, in case they still refuse my refund. I have channels such as Tulfo, legal counsel, social media, online petitions to close down their PH operations, BIR and DTI.
Also media exposure is effective, we need a collective action on this, Lazada victims. Let's collect our complaints, prepare a presentation, and submit it to primetime television. Their way-of-business of scamming consumers of their money without telling them that they're buying damaged/refurbished goods is so wrong and deserves karma.