Not resolved
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time

I returned an item cause it was defective. It is a desktop CPU.

My item was being reevaluated every time I contact them. I've been calling them everyday for an update but I keep getting same *** answers. I am really patient with them not until this day. My item has been with them since November and until now I don't get answers from them.

So I keep on calling them to refund my money asap cause I don't want them to redeliver my item back because I don't trust them anymore and I don't know if the item is still in good condition because its been there for three months already but they are not doing anything about it. I don't have any photos of it cause when I received it I returned it immediately the day after cause I already figured out that it was defective.

I have attached the link as proof of my purchase. I have a lot of emails form them btw.

Product or Service Mentioned: Lazada Philippines Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $10000.

Preferred solution: Full refund.

I didn't like: Because of poor customer service and a system so broken.

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