My order (Atom Bluetooth Speaker) was marked as delivered but I haven't received it yet. 12/13/16 4:47 PM - Courier arrived and asked me to go to our bulding's lobby because according to him, receptionist wouldn't let him go inside the building which is impossible because Lazada already shipped before.
Once I went to meet him, I called him and found out that he was on the the incorrect building which is only 300 meters from the correct address. I patiently waited for a short update knowing how near he was to my location. 6:32 PM - I received a text from Lazada that I requested the delivery to be postponed but I didn't! 7:00 PM - Sent Lazada an e-mail regarding what happened.
12/15/16 10:43 AM - Lazada sent me a generic response e-mail for my well written concern.
Did your e-mail supports even know how to read? Up until now, there are no feedback when my item will be delivered.
Product or Service Mentioned: Lbc Express Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $15.
Preferred solution: Deliver product or service ordered.
I liked: Affordable prices, Wide array of products.
I didn't like: Never received item, No reliable delivery-no customer support-no or late refunding.