Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

please ask your couriers to CALL the buyer instead of handling it to whoever is in the office or in the house. Please VERIFY that the reciever is also the one who ordered. PRIVACY PURPOSES.

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where does lex express located in pampanga? i lost my phone so they can't call me.

but they didnt even bother asking in my address if i am around.

No one attempted to deliver it, how lazy are they? hey lazada i recommend ninjavan as your courier.


Can you please disclose the contact number of lex?


Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. We are taking the necessary steps to prevent it from happening in the future.

Thank you for bringing this matter to our attention. For more questions and updates, you may reach us via our Contact Us page at

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