Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

please ask your couriers to CALL the buyer instead of handling it to whoever is in the office or in the house. Please VERIFY that the reciever is also the one who ordered. PRIVACY PURPOSES.

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Pa deliver na po sana asap need na po kasi salamat. SO0034048934


No progress ang lapit nyo lang if ypu cznt do your job wag nalang kayo makipag partner sa lazada


I received an email saying that my package has been delivered. I never received my package.

I paid for it through payment card. In my opinion if a package has been paid already. You should deliver it to the receiver. Or asked for an Identification card if the receiver is not around.

We paid for the shipping fee not for the package to be given to the wrong person. Be responsible for each package you deliver.

I don't know if your delivery man is lazy or whatsoever. But I'm not really happy with your service.


where does lex express located in pampanga? i lost my phone so they can't call me.

but they didnt even bother asking in my address if i am around.

No one attempted to deliver it, how lazy are they? hey lazada i recommend ninjavan as your courier.


Can you please disclose the contact number of lex?


Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. We are taking the necessary steps to prevent it from happening in the future.

Thank you for bringing this matter to our attention. For more questions and updates, you may reach us via our Contact Us page at

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

to LazadaPH #1690090

I received an email saying that my package has been delivered. I never received my package. Also I chat on your live chat and filled up the form and submit it, But I doesn't get any feed back from you.

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