Not resolved

Order a Samsung galaxy celphone lasy Aug29 2017 COD Then the following day I receive an email asking for a intial payment d ko pinansin yon then a call saying to check my email regarding the processing of the shipment of my order, there is another email stating all the detail of my order including my order number so naniwala n ako that I need to pay half of the amount thru palawan or cebuana in order for my cellphone be deliver. The expected time of delivery expired no delivery came.

I receive a msg that my order been cancelled so I msg then on how can I tefund the money I send but they say they do not do such process of asking partial payment on COD. So I ask who email knowing all the details of what I order, if its not from Lazada how did they get all the detail I thought Transaction with lazada is secure so now who will be liable so I can get my money back.

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Problem with delivery.

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