Lazada Philippines - LEX PH is very poor in delivery
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They told me that they will follow up my oder then i recive email that it was cancel!! This is the conversation.
(Visitor: Can you change the delivery provider to Go express or lbc. Becous the LEX PH doesn't deliver my COD purchase. Gilbert Correa - S: Thank you for contacting Lazada Philippines, my name is Gilbert. Iโm very sorry to hear that and I appreciate you bringing this to our attention, so that we can deal with this immediately .
Let me go ahead and assist with your order. Gilbert Correa - S: Hello Zork! Visitor: Hi Gilbert Correa - S: May I ask the order number to further assist you? Gilbert Correa - S: Are we still connected?
Visitor: 203215****26279 Gilbert Correa - S: Thank you for the information. Gilbert Correa - S: Is this the item you're referring to Protective Cracked Feet Pressure Pain Relief Socks Silicone Gel Cushion Pad Heel Liner for Foot Improved Circulation Compression Effective Support for Arthritis Joint Pain Relief - intl? Visitor: Yes Visitor: Can you change the delivery provider to Go express or lbc. Becous the LEX PH doesn't deliver my COD purchase.
Gilbert Correa - S: To further assist you with this matter, I need to check my resources first and review the order. Please stay online and I will get back to you within 1 to 2 minutes. Visitor: Ok Visitor: Tnx Gilbert Correa - S: Thank you for patiently waiting online.
Visitor: Np Gilbert Correa - S: As much I love to help you to change the courier of your order but it won't allow me to change it since the item is already being handled by our courier. Visitor: I see Gilbert Correa - S: The best thing that I can do for you is I will coordinate this and I will request to contact you first before the delivery.) I did not even request it to be cancel
Reason of review: Problem with delivery.
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way back 2015 -****. maganda pa delivery system/process no lazada..
(not to mention marami sila voucher"8%-10% DC", plus pag naka 1k ka free shipping na) . Right around 2017 up until now, marami na problema, ang tagal ng delivery (dati 2-3 days lang) tapos pag minalas ka missing parcel pa. kaya madalas sa kabilang bakod nako na order.
mas ok kesa sa lexph. not the best, but better.
Napaka bagal ng delivery ng parcel ko si lazada last update june 24 hangfang ngayon wala ng update
This happens anytime my order goes to novaliches logistics 4 times now... lex sucks ***
Pag COD nadedeliver ang item pero pag card payment (happened twice in a row) tagged as delivered pero we did not receive anything and iba ang nakasign
Totoo yan!! Di nnan s minamaliit ko sila at di ko nilalahat..
pero 90% malamang sa kanila mga BASTOS at bobo!! idedeclare na cancelled kasi HINDI NILA MAKITA ANG OLACE MGA TANGA!!!
LEX PH na walang kwenta. Mag order k tpos failed delivery daw kc multiple attempts. Sinungaling kayo!
TAMA MFA BOBO MGA TAO SA DELIVERY NG LEX LALO NA YUNG RAMIL!!!! BOBO
Worst ever ng message pa sila at nag papa blacklisted. Di noya alam kung ano cod bakit di ba pwede i cancel ayaw iresched wala consieerate to sa mga costumer at nag talkshit pa at namimilit kahit isa lang daw kunin.
Sabi ko resched ayaw talaga blacklisted agad ako.
First time ko naka encounter ng ganito LeX ph is the worst. They texted you and blackmailing to get the item
Estimated time of arrival ng order ko is November 13-17 tapos ngayon January 1 na! Tinatawagan ko number nila pero ni isa walang sumasagot.
Buti nalang COD payment ko. Tangina nila!
"Sorry, your parcel has been marked as Failed delivery due to one of the ff: (1) multiple failed delivery attempts, or (2) an issue with the package. This will be returned to the seller.
Failed delivery reason: customer not reachable/customer not at home." No calls or text received from LEX PH delivery personnel Arvin Lentijas.
It says multiple failed delivery attempts yet tagged as failed delivery on the same day at 11:03 in the morning. Please give me the contact number of LEX San Pedro Hub.
I agree. They tried to contact me on a Sunday!
I tried to negotiate with the rider to move in on the 30th.
No delivery attempts were made on the 30th, now my order will be sent back to the seller! Full BS!
For the fourth time, LEX did not deliver my parcel. It stays in the logistics.
Isang araw lang diniliver, isang txt at isang missed call, RETURN TO SELLER na kaagad. 4th product na to. What the *** LEX.
Same here nag missed call lng cla tapos delivery failed n agad pero ang nakalagay s estimated date delivery ko ay half month pa pero naka failed n agad KAGAGUHAN ginagawa ng LEX PH SAN PEDRO HUB
Parepareho pala tayo ng case. Ganyan din case ko, delivery attempt failed.
Remarks ng delivery man cannot be reached/not at home. E ni wala nga ako natatanggap na txt o call mula sa kanila. And the whole day nasa bahay lang kami. Walang kumatok mula sa LEx.
3 parcel ko na magkakaibang seller at magkaibang date, parcel for delivery ng 16 at 2 parcel delivery ng 17. Parehas ng note! Delivery attempt failed due to same reason/remarks ni delivery man. Kasinungalingan, nakakainis.
Kung d kaya ideliver upon the time nasa kanila na yung parcel, pwede naman magnote o sabi sating customer na the next day o may delay dahil sa dami nilang handle na parcel. Hindi yung ganon! D ko alam kung ginagawa nila yan ngaun sa mga order na COD, since COD yung mga parcel ko na yun. Kaya try ko ule umorder na bayad na agad yung item kung ganyan pa din gagawin nila.
Kakainis tlga sa abala, both sa seller at buyer. Hassle.
Happens to me too yesterday December 16, 2019, could not reach the contact daw, wala namang dumadating sa office, ni walang messages or calls! I need those stuffs on christmas.
Name: Richard Dinglasan How tamad!
Sana hindi nalang sila nag delivery boy! If they can't properly attend their job!
Just today po Ang rude ng delivery crew nio Kayo na nga wlang sms notification kung darating delivery Kayo pa galit Kasalanan po ba ng customer nio na ang mga crew nio eh may dalang 80 packs na for delivery para kami mag adjust? Nag iikot pa kau ng door *** ng neighbor ko just to check kung may tao.
Sana naman po di kayo ganyan.
Kase we paid in full bago kayo magdeliver. Please notify us 1 day before.
Gud day bakit po di po dinideliver ung order ko eh wala nman dumadating ng taga lex.ph s bahay laging feild return to supplier ngau may order uli ako n platinum jr2 bka ndi n nman ideliver saka dog leash sana pkisabi s mayhawak dito s platero itext o tumawag s customer bago ibalik s supplier. Biรฑan laguna po ako ndi man lng ntawag ndi rin ata dumadaan ilang order ko n ndi ndeliver ni ndi nagtetext o ntawag ung taga deliver nyosa platero biรฑan laguna pkisabihan nman po pra di naasa ung customer kung darating b order
Lazada can you help me with lex ph san pedro laguna hub.. My order is not yet delivered imi ordered it last 11.11 but until now there is no delivery. And is stuck up at their sorting hub This is my tracking number SO005744**** These incidents makes you unreliable and im afraid of purchasing online next time.
Pls help me.trace my order it has been returned to Laguna Hub..I've been waiting for it since Nov 11. It will be used in the event..
Tracking number XB100538****. I want an answer today pls.