8.6K views
Not resolved
53 comments

Shockingly received a text message for a product refund for a product I waited for the entire time on the exact same date of the delivery. They purposely deliver the item earlier and not on the date in the account which was scheduled for delivery.

In result, the product gets refunded and the customer doesn't get the product and refund process takes the 5 days plus. Forcing the customer to order again and the main essence of LAZADA deals is completely insignificant. I really used to believe in the values of LAZADA, helping the rest of us in the economy.

Delivery couriers would take advantage of the market demand brought by the platform like LAZADA. Please be advised with this stint they are doing.

Product or Service Mentioned: Lazada Express Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: LEX PH alternative.

I didn't like: Delivery.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1684928

Failed delivery ang status ng Huawei P30 na order ko paid thru debit card. Before nun, i bought another little gaming accessory from different store just to check if madeliver ng maayos, ayun failed delivery din ang nilagay nung makarating sa HUB.

I sent screen shots to huawei store, sabi nila wala daw sila access sa courier services na lazada. Kakadisappoint, para pa naman sa birthday ng nanay, tapos na birthday wala pa rin.

wala din text or call na dumating from LEX PH staff. is this a massive deliberate incompetence from that courrier company?

Anonymous
#1684537

Trinack ko order ko and out of delivery/to receive na yung item na inorder ko pero bat wala man lang update galing sa courier, hanggang linggo lang ako pwede mag hintay dahil uuwi ako ng probinsya, sana naman maupdate na

TastyCuscus
#1681971

Bakit ganun mung April 29,2019 pa anjan sa inyo order KO from China,antay ako ng antay tapos ngaun mababasa ko sa apps ,failed delivery..d nga kau tumawag or nag text ..bat niyo erereturn u ng order KO eh d niyo pa nga denideliver...or pinagkainteresan niyo kc mura lng order KO.

Anonymous
#1681411

pqg hindi dumating sa oras, at kulang or may damage order ko, makakarating yan sa higher authorities, or kahit kay tulfo, sisiguraduhin namin mag sasara kayo

Anonymous
#1680160

panget delivery system nila. tumawag sila sakin last week to confirm na by 4-29-19 idedeliver nila item na i order ko.

Inantay ko sila buong araw tapos malalaman ko failed delivery na bigla. im very disappointed.

Anonymous
#1678271

I was expecting my package last april 24. Hangang ngayon wala.

LEX ung courrier , pwede bang icancel ko nalang to? Ayoko nang magantay sobrang tagal.

Anonymous
#1674139

Buwisit na LEX nag text 3 am out for delivery tapos hindi dumating. Nag antay lang mga tao.

Walang kwentang courier to ni hindi nga nagtetext ng update kung meron. Dapat dito ireklmo at tanggalin.

Ang dami dami napalang complaints. Bayad na in order ko wala pa din

Anonymous
#1670798

Nkakainis! Puro paasa na lng!

Buti nlng COD mode of payment q. Pag abutin p tlaga ng ilang araw kahit andyan n ang item.. Hindi q n tlaga tanggapin. .

Hindi aq makaalis ng bahay sa kaantay ng delivery.. At the end of the day sabihin delivery attempt failed!

Anonymous
#1670795

Na notify ako email na ang order q ready for delivery na nung april 8 .. Antayin q lng daw tawag o message ng courier..

Naku inabot na aq ng april 9 walang tawag o text. Nkita q sa email sabi delivery attempt failed daw.. Mali daw address..

Dapat kung edeliver n dapat tumawag ang courier para magtanong. Nagsayang lng aq ng oras sa kkaantay

Anonymous
#1669252

Until now there no latest update regarding to my order march 30 p n depart s manila hub until now wla p update at yung order q nsaan n ..npaka poor delivery para san p and duedaye ng delivery kung d din mssunod. Useless lng yn duedate nyo .

Kla q b 3 to 4 days n .

Mg 2 weeks n wala p din order q e d nmn yn overseas . Nku nkka walng gana mg order kung npaka poor ng delivery action nyi.

Anonymous
#1666614

MGA BWISET NA DELIVERY TOH!!! WALA MAN LANG PAABISO NA GABI NA SILA MAG DEDELIVER ALAS 10 NA NG GABI?????????

DAHIL TULOG NA KO DI KO NA NARECEIVE!!!! MAG AANTAY PA AKO NGAYON KUNG MAY BALAK SILANG IDELIVER ANG ORDER KO!

Anonymous
#1666214

Ipatulfo niyo kaya

CutEagle
#1665927

hindi ko lng sure kung tamad sila mag deliver o pag ngustuhan nila ang item e sila na mismo ang kukuha?..katulad ng roadbike bike na order ko from china worth 800 plus dito sa pinas around 8k..tapos magmemesage failed to deliver multiple attempts..ni call wala mghapon ako sa house..kailangan tlga maturuan na ng lesson ang LEXPH..

BelligerentKangaroo751
to CutEagle #1670828

Good luck, Hindi lang ako nag-iisa sa setwasyon na eto...my kasama pala ako, sabihin lang nila na several attempt to deliver (kalukuhan) ang kasama nabatch sa order ko nadeliver tapos eto na item failed, something feshy sa delivery ng Lazada? choi

CandidBichonFrise
to CutEagle #1676761

Same tayo ng experience,napaka walang hiya ng mga tauhan ng putang inang lex express n yan..tandaan nila may karma din yan..hwag n tayo magorder jan lipat nlng tayo sa walang kawatan at sinungaling na tauhan..

Anonymous
to CutEagle #1678895

Gnyan dn po nangyari sa akin dalawang beses. Bike na super low price.

Nung COD yung order ko, pagdting s huli,cncancel, delivery failed daw.then chneck mo yung seller,walang khit na anong data o info. parang my something...di ko alm kung chinese yung mga seller (dahil ang dmi nila pero parepareho ang price) tpos walang info.

Mabuti cguro magbayad kyo thru lazada wallet n niloloadan lng s 7-11. Boa kasi may way sila pra moita yung bank details pag credit card ang gamit.

Anonymous
to CutEagle #1678897

Oo same tyo..yung mga kasabay na item nadeliver...tpos nung huli, tinanong ko yung nagdedeliver,kilala ko na kc cya dhl sya tlga nkadestino s lugar nmin.tinanong ko sya tungkol s nangyari s bike.sabi nya, kung may bike na dineliver gling china,malaking kahon yun, at dpt mkikita nya...wala rw dumarating s warehouse n gnung item. Khit nung mga nkkraang araw.kya naisip ko na bka may mga hacker s likod nung mga murang bike for sale.

Anonymous
#1663079

Very poor delivery service. Nakakawalang gana mag online shopping.

Anonymous
#1649839

Delivered status but I didn’t receive the item. Is this a scam?

GiantPony916
to Anonymous #1667017

Just happened to me exactly the same thing.. naresolved po b ung sa iniu?

You May Also Like