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Hi, Ladaza, I've ordered a lot of things from your store. So far, all of our transactions are okay and smooth, until LEX Ph became your logistics partner.

Not only that you charge amount for their delivery service but this Lex PH is poor at handling your customers. To remind you, online stores exist for the purpose of eliminating hassles for shoppers and atleast ease their burdens, but here you are, with your new logistics partner, aggravating our problems as consumers.

I've been waiting for my order for 2 weeks past the estimated date of delivery. I have also reported this matter to your customer service twice, but to no avail.

I never failed on tracking my order, but was amazed that for 5 days, there has been no progress at all.

Hopefully, you'll consider removing LEX PH or atleast remind them of their job. This may affect your entire business, if more and more customers will experience this poor delivery service of LEX PH.

Product or Service Mentioned: Lazada Philippines Courier Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $5.

Preferred solution: Deliver product or service ordered.

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Ganyan din ang nangyari sa order ko delivery failed, hindi man lang ako tenext


nangyari sakin,item failed to deliver samantalang lex ph taytay hub napakalapit samin. hindi man lang ako tinext or tinawagan. anung klaseng service to?


LEX PH Sucks at handling and delivering packages, Lazada Please cut your business with LEX PH, You are the one in vain after all this


Can you also check my order it has been 3 weeks since i placed my order and up until now there's no changes and still "in transit". Please do respond and put an action on it ASAP. Here is my order number 222510742547704 Thank you.


Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number?

For more questions and updates, you may reach us via our Contact Us page at

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

to LazadaPH #1626406

Hello Lazada, thanks for responding in this post. Here's my order number #216621002761177.

Up until now, there is still no progress about the delivery status.

The status is still "in transit." Hope you could fix it as soon as possible. Thanks, Lazada.

to LazadaPH #1675951

Hi good morning, what will happen if i paid the items already then hnde nreceive ung item?


yes. remove LEX.

they are of no help.

they cannot deliver without calling you. they've been in the business for long, and yet they do not know the delivery addresses unless the addressee guides them.

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