Hi, Ladaza, I've ordered a lot of things from your store. So far, all of our transactions are okay and smooth, until LEX Ph became your logistics partner.
Not only that you charge amount for their delivery service but this Lex PH is poor at handling your customers. To remind you, online stores exist for the purpose of eliminating hassles for shoppers and atleast ease their burdens, but here you are, with your new logistics partner, aggravating our problems as consumers.
I've been waiting for my order for 2 weeks past the estimated date of delivery. I have also reported this matter to your customer service twice, but to no avail.
I never failed on tracking my order, but was amazed that for 5 days, there has been no progress at all.
Hopefully, you'll consider removing LEX PH or atleast remind them of their job. This may affect your entire business, if more and more customers will experience this poor delivery service of LEX PH.
Product or Service Mentioned: Lazada Philippines Courier Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $5.
Preferred solution: Deliver product or service ordered.