I ordered: Large Replacement Wrist Band with Clasp For Garmin Vivofit Bracelet and I received a small one instead. It was delivered on the 26th of May.
After 3 days the return button finally went active on their website and I started the return process and dropped the item of 6 days after I received it at LBC on June 1. Now they accuse me of lying and telling me that I received the item on June 23rd (3 days prior) and it is now outside the return window. They really enjoy to *** of their customers. How can this company stay in business?
They better fix this issue. They are fuc....g with the wrong guy here.
I will cancel the payment on my debit card if they will not work with me. I guess they don't like their customers at all.
Product or Service Mentioned: Lazada Philippines Customer Care.
Reason of review: #1,3,4,9.
Monetary Loss: $10.
Preferred solution: Deliver product or service ordered.