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7 comments

I ordered dress from this *** online shopping web, took forever to be delivered around 2weeks..when its arrived i got wrong size, so i have to return it,

I keep called 2GO and LAZADA and they keep blaming on each other

It took "ONLY" 3 weeks to notice my return was MISSING..

I cant take it anymore so i want refund it took another 3-4 days to be processed they said but its 2 weeks now and i have NOTHING still!!!!!!

The agent even asked me to stop emailing them for update, how *** was that? they closed my ticket and never follow up anymore..

I'm gonna sue this *** company

Reason of review: Poor customer service.

Monetary Loss: $1172.

Preferred solution: Full refund.

I didn't like: Inconsistent delivery, Service, Poor customer service, Giving false information.

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LazadaPH
#927634

We are from Lazada Philippines and I am sorry to hear about your concern. We would be happy to help if you can provide us your Order Number or Ticket Number. You can also call us at our hotline at 02 -795 8900 or send us information on your concern via our contact us page at: http://www.lazada.com.ph/contact/

Anonymous
to LazadaPH Makati, Manila, Philippines #941681

hey lazada, do you think im angry out of the blue?

you think i didnt provide ticket number upon my report?

do you think i didn't try to call your useless hotline million times???

Even your comments are scripted!! so stop replying as if you really care

reyesmac88
Makati, Manila, Philippines #921941

ang hirap pala sinyo makipag deal dapat sa store na lng ako bumile

LazadaPH
to reyesmac88 #927635

We are from Lazada Philippines and I am sorry to hear about your concern. We would be happy to help if you can provide us your Order Number or Ticket Number. You can also call us at our hotline at 02 -795 8900 or send us information on your concern via our contact us page at: http://www.lazada.com.ph/contact/

reyesmac88
#921938

mang hirap bumili senyo puwede ba paki ayos na man yung return ko ant yung ipapalit na cellphone ito ang order number3017977191 paki ayon na mn at mag rely kayo wag niyo patagaln wala ganyan nkatagal mag prossing kaya kayo ganyan kasi bayad na ang cellphone kayo wala na kayo paki ilam kung mag hinty ang nag soli

LazadaPH
to reyesmac88 #927640

We are from Lazada Philippines and I am sorry to hear about your concern. We would be happy to help if you can provide us your Order Number or Ticket Number as the one you have provided cannot be retrieved.

reyesmac88
#921937

bakit yung return ko na cellphone bakit wala pa ako balita yung dec 15 ko pa binalik yon hangang ngun di pa pinapalitan ang cellphone.. asua zenfone 4 yon wala pa samin 2week sira na kagad tpos nag iinit at nag hang ang cellphone gusto ko na lng mapalitan ang samsung galaxy v mag dagdag na lng ako. ang hirap nang warranty sinyo binayadan ko nag sakto ang cellphone tpos pag hintayn niyo ako nag isang buwan ano kalasi yan

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