1 comment

We have just started selling ebikes on lazada.

No communication from lazada , package failed and supposedly on the way back .

Failure to properly communicate or message regarding even pick up or the item .

Failure to message client in time to inform package is not possible to deliver due to delivery issues . Only client was informed later on and us had to find out through the client that they couldnt deliver.

Seriously the worst customer experience, so disappointed.

User's recommendation: Go on Shopee.

Location: Libourne, Nouvelle-Aquitaine

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Hi PissedConsumer2766842, we are sorry to hear that your previous interaction with us was not satisfying and we appreciate that you reached out to us. We suggest raising the problem that you encountered as a seller to our seller support team, so they can assist you better.

For your reference, you may reach them at (02) 7795-8909 every Monday-Friday from 9AM to 6pm. You may also click this link https://t.co/hm9yf8ccCV for more information. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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