(46 of 4162 reviews match)
Latest review first
d kuna ngayon macontact yung lazada tagal ko nagipon para mabili yan tagal ko rin naghintay para madeliver tas ganyan d daw madedeliver cla na daw magcancelRead more
I live in a condominium so naturally we have a reception desk. This isn't the first time i have delivered through lazada. But this was first time i have experienced this. I received and email that the package have been delivered. I went downstairs to check. Nothing has...Read more
Lazada Philippines in Taguig, Manila - Refund for shipping cost
Order number 215464272206181. Last December 15, I talked to Janica the customer service representative and I asked her how can I returned the item since the 7-11 is off line and she advised me “if you haven't drop off the item yet please advice LBC that you will manually return the item and shoulder the shipping cost for the meantime and will refund you the shipping cost.” Until now i didn't receive the refund for the shipping cost that i pay out.
I didn't like
- Your customer service left me in limbo
Lazada Philippines in Taguig, Manila - Delayed and incomplete orders from LorealPH
Ordered 9 lipsticks from LorealPH during Lazada 12.12 promo. Expected delivery should be from Dec 12 to 18 but got my orders delivered only ob Dec 21. Paid in full but only got 7 of the lipsticks I ordered. Chatted online directly with Loreal since the problem is they shipped incomplete items. I was given standard response to call Lazada hotline or go to the website. I was trying to return the items but Lazada App keeps on having errors.
So I ordered a CPU, i5-7600k to be exact, and it should've been delivered to me between Dec 8 - Dec 12 by LEX PH. I waited for it until Dec 13 came. I contacted Lazada's customer care and told them I want to cancel the item and order from a different seller, but they...Read more
Order no : 212024301318996 Processing and shipping took 2 hrs only, and it was even late night (11pm) when I made the order. Waited 5 days for the order and decided to contact support already, only to find out that the order was cancelled. Says that the delivery failed...Read more
I placed an order last November 11,2018 using the Lazada Wallet as payment method. I top up my Lazada Wallet with enough money to pay my order. However, my order is still on Pending Payment status. According to one of their Customer Service Representative it should...Read more
I Bought Syma X5UC 2MP HD Camera 2.4GHz 4 CH 6-Axis Gyro Headless Mode Quadcopter Drone (White) I return it because of the defective remote control last October 26, 2018 it was drop off at LBC Tagoloan, Misamis Oriental, I try to track it but it was nothing, I tried to...Read more
Hi, I am still waiting for Lazada to change my tracking status from 'Shipped' to 'Delivered' since I paid and received the said empty package last Oct. 27 in the afternoon. Until now, I am waiting for my status to change so that I could return it and question you why...Read more
Grabe nag order ako ng Hair iron nung Sep. 8 at dumating sya September 25 na..ang nakakalungkot pa dun iba ang diniliver sa akin instead hair iron ang naresive ko Hair rebonding cream!!! nareturn ko na kahapon sa 7-eleven..bakit hanggang ngaun wala parin akung update...Read more
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