State: Manila City: Makati Clear all filters (10 of 4162 reviews match)
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Lazada Philippines - Please lang pakiayos ng order ko!!
Lazada Philippines - Please lang pakiayos ng order ko!!
Grabe nag order ako ng Hair iron nung Sep. 8 at dumating sya September 25 na..ang nakakalungkot pa dun iba ang diniliver sa akin instead hair iron ang naresive ko Hair rebonding cream!!! nareturn ko na kahapon sa 7-eleven..bakit hanggang ngaun wala parin akung update...
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CreamyWhiteRhinoceros
CreamyWhiteRhinoceros

You can't trust LAZADA ANYMORE. I had paid for huwawei nova 3i but they sent me a piece of garbage, a broken tile stone. No refund yet. they cancell my return in lazada apps e...

LazadaPH
LazadaPH

Hi NauticalChowChow. Thank you for accepting my call today. Rest assured that this concern will be handled with urgency. For more questions and updates, you may reach us via o...

Product
#1367040
Lazada Philippines - DEFECTIVE ITEM
Lazada Philippines - DEFECTIVE ITEM
Lazada Philippines - DEFECTIVE ITEM
Lazada Philippines - DEFECTIVE ITEM
Lazada Philippines - DEFECTIVE ITEM
I just received my order which is the One Step Hair Dryer and Styler Makes Hair Smooth and Silky unfortunately after several testing i noticed that my Item is not working. I need some help so i can get my replacement. I also recieved a sales invoice of that was sold to...
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LazadaPH
LazadaPH

Hello FumblingPolarBear739, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order nu...

Anonymous
Sta. Maria

Why mention the name of the person on the sales invoice? That's utterly rude and uncalled for. You should have not involved the person in your complaint. I am sure she is as c...

Product
#1272226
Lazada Philippines - No item delivered in delivery bag of LBC PALOMPON, LEYTE and i paid it through my debit card, I think I scam....
I order an fitness waterproof smart bluetooth band remote camera sleep monitor black color. And when i get my item and open it at LBC palompon, Leyte office, I found out that the item i was order and paid by my debit card was not inside in the delivery bag of LBC i...
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Anonymous
leigh

Sa Taobao mo ba yan na.order mam?

LazadaPH
LazadaPH

Hi, we are sorry for the item and for what happened. You may return the item so we may process your refund immediately. If you already did and your refund is already completed...

I didn't like
  • Delivery failure
#1039374
Lazada Philippines - Lazada SCAM
Lazada Philippines - Lazada SCAM
I buy money counter for php 3.004 but they sent me money detector lamp(Order # 392683586 ), the item totally different. They don`t check what they sent to their customer, and They refuse to take responsibility, also their customer service email reply very slow, when...
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LazadaPH
LazadaPH

Hi, Victor. We're trying to call you but the line just keeps on ringing. As per checking, there's a note here that you dont want to return the wrong item that was delivered to...

1.0
#890104

Lazada Philippines - Bvlgari Omnia Crystalline Perfume Review from Makati, Manila

Lazada Philippines - Bvlgari Omnia Crystalline Perfume Review from Makati, Manila
I buy 4 perfume in lazada but all is not long last perfume..after spray,u not smell it..u need to smell literally in ur skin then u can recognice..im so up set lazada..please give my money back..
2.2
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#829398
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Lazada Philippines - Baking Tray Review from Makati, Manila
Lazada Philippines - Baking Tray Review from Makati, Manila
I am very disappointed when i received my order but much more disappointed when i talked to Customer Service named "May". She instructed me to return the item with "wrong advertisement" as the reason. You see, I supposed to receive a 3 springform pans which should also...
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LazadaPH
LazadaPH

Hi, we're sorry to hear about this. We really like to help you on your concern. May we ask for the order number for this so that we can look in to this? Good day!

#736757
Lazada Philippines - Sewing Machine Review from Makati, Manila
Where is the refund?.... Akala ko noon good products with good quality ang salitang LAZaDA..dyos ko po..isang araw ko lang nagamit ang sewing machine..sira agad!!!,pati sa refund pahirapan pa...
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LazadaPH
LazadaPH

Hi. Please be advised that your refund has already been completed. It's just that the surname was lacking a hypen. We will include this on our priority list tomorrow. We are h...

#626477
Lazada Philippines - INVALID VOUCHER
I TRIED APPLYING MY LAZADA REFUND VOUCHER TO ANOTHER ITEM I WAS TRYING TO PURCHASING BUT THE PHRASE "INVALID VOUCHER" KEPT POPPING OUT. CALLED CUSTOMER SERVICE JENNY WHO PROMISED TO RESOLVE THE ISSUE PROMPTLY BUT I HAVE YET TO RECEIVED A CALL. MY ONLY REASON GOING ON...
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Anonymous
Anonymous

3 days nku nag hahanap dko mkita kita

Anonymous
Anonymous

Hi lazada pede po mkihinge ng refund voucher link

#564394
Lazada Philippines - Order Delivery Review from Makati, Manila
i ordered a few days back. I was glad that there's alwats an update I get via sms as to the status of my order. Amazingly, I finally got another sms confirming that my order was for delivery TODAY with LEX. I waited forever for it to arrive regardless of the fact...
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Anonymous
jeric austria

bakit wala pa yung order ko ako nalng mag pick up pwede saan? ba pwede pick up yong order ko...

Anonymous
Anonymous

Hndi ako nag order sa lazada pero bkt may nagttext sakin from lazada na idedeliver order ko. D ko naman kukunin yun d ko naman order saka wala ako pambayad duhh!!!!

#513205

Contact Lazada Philippines Customer Service

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
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Lazada Philippines - Delivered late and furthermore, wrong item delivered
Lazada Philippines - Delivered late and furthermore, wrong item delivered
Lazada Philippines - Delivered late and furthermore, wrong item delivered
Lazada Philippines - Delivered late and furthermore, wrong item delivered
My husband ordered on October 15, 2013 a Philips Steamer worth Php 2765 supposedly as a gift for his mom for the next week but what was delivered to us on October 20, 2013 was a steamer of the same brand but of another model worth Php 2468.75. Definitely we will opt to...
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Anonymous
Anonymous

I called their hotline million times it seems no body is in the office no answer!!!

LazadaPH
LazadaPH

Hi, We are from Lazada Philippines and I am sorry to hear about your concern. We would be happy to help if you can provide us your Order Number or Ticket Number. You can also ...

#453379