State: Manila City: Taguig Clear all filters (57 of 4164 reviews match)
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LED Tuktukan Hub, Hindi ninyo ulit ako kinocontact tapos tuluyan ninyo nang irereturn sa seller yung item? Mga tamad ba kayo dyan? Ni wala man lang kayong text at tawag saken. Please Lazada Ph take action for this. Nakakasawa nang magfollow-up sa live agent! I dont...
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Anonymous
Anonymous

Lintik na tultukan hub na yan anu ba nang yayare sa mga deliveries ninyo!! puro kayo palpak

LegitimateElk
LegitimateElk

Tang ina lex Hub. Di Kau manlng bg contact. Bobo ang nyo. Check nio ha... LPC0000002627631 PAKI CHECK PLz. Contact ha.

Lazada Philippines - Cant contact
Lazada Philippines - Cant contact
Lazada Philippines - Cant contact
d kuna ngayon macontact yung lazada tagal ko nagipon para mabili yan tagal ko rin naghintay para madeliver tas ganyan d daw madedeliver cla na daw magcancel
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Anonymous
Anonymous

Order numbers : 225807493338086 225831016238086 both were failed delivery due to 2 unsuccessful delivery attempts while, there was never a delivery attempt from them.. Not eve...

Anonymous
Anonymous

same here! Order numbers : 225807493338086 225831016238086 both were failed delivery due to 2 unsuccessful delivery attempts while, there was never a delivery attempt from the...

1.0
#1444428
Order Number: #217374774280992 I am patiently waiting for my order since I've placed it last January 2. Then I received an email today January 9 that my order is being returned to sender after failed delivery attempts. How come? I didn't receive any messages or calls...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. We will raise your concern with our pertinent department. Once feedback has been...

#1444393
Lazada Philippines - The package never arrived but you claimed it was delivered. WHERE IS IT?
I live in a condominium so naturally we have a reception desk. This isn't the first time i have delivered through lazada. But this was first time i have experienced this. I received and email that the package have been delivered. I went downstairs to check. Nothing has...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

3.3
I liked
  • Price
I didn't like
  • Inconsistent delivery
  • Lex delivery service
#1443537
What does "All delivery attempts have been made " mean? No Phone Call , No E-Mail, No One came to my door. LEX # 15611763 .MIKE FARRELL
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LazadaPH
LazadaPH

Hi Ma'am/Sir, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is a...

1.8
I didn't like
  • Incomplete item delivery
  • Status of order
  • All about lazada they pissed me off
#1439345

Lazada Philippines in Taguig, Manila - Now way to contact except chat!

My email was hacked and used to create a Lazadas account. Their order email says to contact asklaz@lazada.com.ph if you were not the one who ordered. The email bounced saying we have to contact thru chat. I am in the US, and their chat is Philippine time. they should not have offered the email if it will not work.
#1430376
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Lazada Philippines in Taguig, Manila - Refund for shipping cost

Lazada Philippines - Refund for shipping cost
Lazada Philippines - Refund for shipping cost
Order number 215464272206181. Last December 15, I talked to Janica the customer service representative and I asked her how can I returned the item since the 7-11 is off line and she advised me “if you haven't drop off the item yet please advice LBC that you will manually return the item and shoulder the shipping cost for the meantime and will refund you the shipping cost.” Until now i didn't receive the refund for the shipping cost that i pay out.
I didn't like
  • Your customer service left me in limbo
#1429945
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Lazada Philippines in Taguig, Manila - Delayed and incomplete orders from LorealPH

Lazada Philippines - Delayed and incomplete orders from LorealPH
Lazada Philippines - Delayed and incomplete orders from LorealPH
Ordered 9 lipsticks from LorealPH during Lazada 12.12 promo. Expected delivery should be from Dec 12 to 18 but got my orders delivered only ob Dec 21. Paid in full but only got 7 of the lipsticks I ordered. Chatted online directly with Loreal since the problem is they shipped incomplete items. I was given standard response to call Lazada hotline or go to the website. I was trying to return the items but Lazada App keeps on having errors.
4.1
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Website
#1429801
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Sorry, your parcel has been marked as failed delivery as all delivery attempts have been made. Your parcel will be returned to the sender Lazada please fix this i paid it via paypal yan ang mahirap pag bayad muna ninanakaw nyo mga items namin tapos pahirapan pa...
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WindyEel
WindyEel

Ano tong kalukuhan to? Your parcel has been marked "Failed delivery" and will be returned to the seller ano to!??? Ipaliwang nyo ito! Oh ito yung tracking numberNLPHSO00053791...

LazadaPH
LazadaPH

Hi ConsciousChinstrapPenguin322, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the ord...

1.0
I liked
  • Idiot agent will entertain you with their craft
I didn't like
  • No solution
  • How they duped us into buying something they cannot deliver
  • Lex ph poor delivery service
#1429038

Contact Lazada Philippines Customer Service

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
All Lazada Philippines Contacts

Latest Question

Lazada Philippines Questions
I have people in my office 24/7 we receive orders almost every day from Lazada and yet about every 6 - 8 orders we receive a message that says our order has been canceled after several attempts to deliver with no success. We even receive these messages on days that we...
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ConsciousChinstrapPenguin322
ConsciousChinstrapPenguin322

FOLLOW UP LAZADA PANGET SERVICE

2.1
I liked
  • Convenience
I didn't like
  • Customer service people have zero authority
  • No contact phone numbers that people actually answer
  • No managers available
#1429027