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Update by user Apr 07

Received the item now. It turns out our neighbor's maid got it and was handed to me earlier today. Wish LEXPH texts or calls or just give a missed call first and get proper identification before handing out the items to the receiver especially for those already paid through card.

Original review posted by user Apr 06

This item (Order #226850108091565) was now marked as Delivered both in the app and site. But I didn't receive that item yet today and no one in my family did either.

I also asked our neighbors already and they said no delivery boy/girl came.

I didn't receive any call or text from LEX PH either (they usually call/text in advance).

There's a signature in proof of delivery by LEX PH (please see attached photo) but that's not ours, I dunno whose signature is that. We hope we're not being scammed since that item was already paid through card.

Kindly assist in tracking my order, thank you.

Product or Service Mentioned: Lazada Philippines Courier Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

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